Green Impact is run locally by the University but managed across several HEIs by The Environmental Association for Universities and Colleges (EAUC).The Accommodation Office achieved the Silver Award in 2011, and is now aiming towards Gold next year.
Contact us
Accommodation Office
Northcote House
University of Exeter
The Queen's Drive
Exeter
EX4 4QJ
Tel: +44 (0) 1392 72 2524
Fax: +44 (0) 1392 72 3142
Email: sid@exeter.ac.uk
We have a friendly and experienced team happy to assist with any enquiries you may have.
If you are a registered student or applicant please ensure that you quote your University of Exeter student number (ID number). This number will be nine digits long and will start with a five or six.
Current students with an enquiry should log it with the Student Information Desk via their MyExeter portal.
Some elements of the residential experience are dealt with by other offices. For example:
Reporting repairs or maintenance issues
Each residence has a nominated residence management team that will deal with these issues. Some residences have a reception assigned to them and this is a good place to start. To contact the relevant team please visit our contact residences page.
Pastoral care and welfare
There is a Residence Life Team who live in accommodation.
Please also visit the University Student Help site for answers to frequently asked questions and links to support and advice.
Complaints procedure
We hope that during your stay in our accommodation you will be happy with the service you receive from our staff. However, should you feel the service has not met your expectations and you wish to make a complaint, you should in the first instance contact the Residence Manager via the relevant reception.
We value your opinions as they will help us plan for the future and continually develop our services.
For further details please refer to the student complaint procedure.
