Frequently Asked Questions

Why do I need a business continuity plan?

Any service or department could be affected by a disruption at some time, and very few organisations can say that they have never experienced some sort of unplanned event. 

Disruption could come from a variety of sources, national or local (fuel shortages, bad weather, pandemics, fire, flood, IT interruptions, etc), and so you need to give some consideration as to which activities are time critical and how you could sustain them at a minimum acceptable level. 

By preparing in advance, you are more likely to deal effectively with the disruption, and get back to usual more quickly. Also, your staff will know what is expected of them, and how they should prioritise tasks. Finally, we are sometimes asked by partners or funders to confirm what provision we have made for business continuity, so we need to make sure that our plans are properly documented, in line with best practice.

I have been asked to provide a copy of the University’s business continuity plan. Where can I find it?

Please contact the Insurance, Audit & Risk Team.

Does the Penryn campus have a separate business continuity plan?

Falmouth Exeter Plus has an Incident Response Plan for the Penryn campus. Contact Natalie Brown for details.

I need to write a business continuity plan. Can you help?

Yes, we have developed business continuity templates specifically for this purpose. 

How can I meet other people involved in business continuity, to share problems and solutions?

The Insurance Audit & Risk Team organise PENCON training and networking events.

I’ve written my plan, but how do I know it will work?

You need to carry out an exercise. Please contact the Insurance, Audit & Risk Team for help and advice:

I would like to raise a business continuity topic more widely within the University. How can I do this?

Please inform the Business Continuity Support Group by contacting the Insurance, Audit & Risk Team.


We try to keep abbreviations to a minimum because they can cause confusion and make documents difficult to read. The few that we do use are:

BC Business Continuity
BCM Business Continuity Management
BCP Business Continuity Plan
IRT Incident Response Team
RTO Recovery Time Objective (how quickly an activity should be restored).
RPO Recovery Point Objective (the point to which data should be restored so that an activity can be recovered).