Access and Participation Plan

Implementation strategy 3

While the focus of this strategy is continuation, all the interventions support academic attainment, either directly by making academic support more accessible or indirectly by removing time pressures and supporting wellbeing to enable students to better focus on their studies. This intervention strategy aims to strengthen or increase non-academic provision to address a range of factors affecting continuation including financial barriers, mental health and wellbeing and integration and belonging.

Intervention strategy 3: Alleviating non-academic barriers to learning, improving continuation and delivering positive student experience.


3a) Working with students we will redesign the way in which we communicate and provide support for under-represented students to improve accessibility, engagement and service quality.

  • Access to success: Working with under-represented student communities to co-create information, resources and improve service design based on needs identified across the student journey and supported through staff training and a new student relationship management system. Find out more »

3b) We will increase the funding support available for students on low incomes and introduce new measures to provide specialist funding advice, improve affordability and access to accommodation.

  • Student funding package: Expanded eligibility criteria and award values within the Access to Exeter Bursary, providing a transparent and regular source of additional income for students from low-income households reducing finance-related stress, enabling them to focus on their studies and supporting continuation. Additional financial help including tuition fee waivers and bursary support for students likely to experience gaps in outcomes due to personal circumstances. Find out more »
  • Access to accommodation: Help for students without family support to secure accommodation through extended accommodation contracts and provision of a guarantor service. Find out more »

3c We will extend and improve the support we provide to under-represented student communities to support mental health and wellbeing, belonging, continuation and academic success.

  • Transition and Induction Framework: Academic leads working across departments and subject groupings will create discipline-specific induction and transition courses, content and events, to proactively manage risks during induction and Yr1 resulting in discontinuation and impacting on attainment and mental health such as integration, sense of belonging, academic knowledge and skills. Find out more »
  • Enhanced transition and induction programme: Beginning pre-Welcome Week with interventions throughout term 1, this programme for groups of students experiencing the largest continuation gaps provides information and signposting to key student support services including wellbeing, finance, academic skills and employability. Find out more »
  • Mental Health Charter: The University will work towards the Mental Health Charter ensuring approaches to supporting mental health and promoting wellbeing are embedded in key processes such as induction and transition and are built into our policies and curriculum. Find out more »
  • Expanded support for neurodivergent students: Supporting outcomes across the lifecycle, we will increase support for this group of students including single point of contact and highly structured induction and transition support. Find out more »
  • Exeter Cares Community: Wrap-around personalised support for students with complex support needs linked to personal context such as estrangement, caring responsibilities, seeking asylum or care experience. Find out more »