Skip to main content

Accommodation in Exeter

Cancellation Policy

Your accommodation agreement becomes binding on the date on which the University sends an email to you entitled Contract Formation Email. Should you wish to cancel your contract, you need to advise us in writing (by email or post to the Accommodation Office Team) within 5 working days, beginning the day after the agreement becomes binding.

If you fail to notify us within the five working day period, you can only terminate the accommodation agreement in accordance with the procedure set out in the accommodation agreement.

Applicants for the 2024/25 cycle should refer to our 2024-25 Cancellation Policy for further information.

Applicants for the 2023/24 cycle should refer to our 2023-24 Cancellation Policy for further information.

If you are resident in one of our nominated properties, your contract will be with our partners and you should refer to their websites for contractual information.

Once your contract is in place, you are only able to terminate your contract in accordance with the points set out in section 6.3 of the Terms and Conditions of Residence. You can find this within your accommodation account or there is a copy available on the website. 

If you feel that you can satisfy the conditions set out in section 6.3 of the Terms and Conditions then please read the information on our Contract Takeovers webpage to understand the process which you must follow.