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Peer Mentor Workflow

Peer Mentor Workflow

This 'workflow' is a stage-by-stage training and development process for all HEAR-eligible Peer Mentors. If you complete all stages by our deadline (Friday 5th April 2024), you will have your role as a Peer Mentor listed on your Higher Education Achievement Record (HEAR).


Please note: the deadline to complete the Workflow for 2023/24 has passed. We will post the updated Workflow for 2024/25 in due course. 


Unsure how and when you will receive your HEAR record? Contact the HEAR team

For more information about completing the Workflow, please look at our Workflow tips and guidance. If you have any further queries, please email us at


Please note, the following steps are mandatory to be a Peer Mentor, even if you do not complete the Workflow:

  • attendance at a training workshop
  • completing the Peer Mentor Quiz
  • submission of registers 


Peer Mentor Workflow 2023/24

Below are the Workflow stages for 2023/24, which must be completed by Friday 5th April 2024. You can complete them in any order, but this is the recommended order. 

If you are completing our optional AFHEA Workflow, you will also need to complete the Peer Mentor Workflow. 

Complete your application to become a Peer Mentor on a Peer Support programme. Please contact the Programme Organiser for the scheme you wish to apply for to get the application link.

To complete this stage you will need to book onto and attend a Peer Mentor Training Workshop. This is a mandatory 2-2.5 hour session covering the basics of peer mentoring and is necessary to become a Peer Mentor. 

If you have attended a training workshop that was delivered within your programme and not one of our centrally bookable sessions, please contact


Complete the Peer Mentor quiz to check your understanding of the Peer Mentoring Text and Training session

Please note: The quiz is a mandatory part of your role as a Peer Mentor regardless of whether you intend to complete the Workflow.

Please upload a session plan that you have used, intend to use, or have created for a peer mentoring session.

You can use our Session plan template 2023-24, or create your own session plan from scratch.  

Once completed, you will be able to upload it to our form and complete this Workflow stage.

If you would like us to observe one of your sessions and provide feedback, even if it is not the session you have uploaded a plan of, please email us

This is a mandatory part of your Peer Mentoring role regardless of whether you complete the Workflow. There are two options to complete this stage:

  1. You can ask your mentees to "check-in" at the start of every session. This might be the most helpful register option if you have a big group of mentees or are meeting in person. The check-in form will ask your mentees for their name, email, your name and their scheme and will notify us that a session has taken place. We will provide a template check-in sign that you can download, print and take to your sessions for mentees to check-in with.
  2. You can make a record throughout the year of who your mentees are and when you meet, and upload this at the end of your scheme. This might be the most helpful register option if you only have a small group of mentees or are on a pastoral scheme where "check-in" feels too formal. You can then upload all of the dates you met, your mentees' details and what you covered in our register form towards the end of your time as a Mentor. This will give us all of the information we need about your time as a Mentor. If you would like a template to make notes on, you may find our Peer Mentor Register Template helpful.

You must upload information about all of the times you met with your mentees across both academic terms. If you did not meet with your Mentees, please complete Option 2 where you can state this. If you are a Mentor on multiple schemes, please complete registers for all schemes you are mentoring on. 

You can find out more about uploading registers and FAQs in our Register Upload Guidance video. 

The Development Activity gives you a chance to reflect on your experience as a Peer Mentor. This reflection can focus on any element you like - you may choose to reflect on:

  • skills you have developed, including academic, employability and personal skills
  • elements you enjoyed about peer mentoring and why you enjoyed them
  • how peer mentoring has differed from what you expected it to be and how this has shaped your experience

You can do this as a blog, vlog or poster, and may choose to use your reflections here as part of future job or further study applications. If you are unsure how to start your activity, you may find our Development Activity poster templates and examples (2023-24) or our example blog helpful. 

Once you have completed your development activity, please upload it to our Development Activity form

To complete your Workflow, please follow the link in the email that you will receive when your Development Activity is approved.

This is the final stage of your Workflow. Please make sure you have completed all the prior stages of the Workflow to ensure you receive HEAR recognition. 


Optional: AFHEA Workflow

Interested in remaining in the higher education sector, including future study or employment? Becoming an Associate Fellow is an excellent way of making your application stand out.

You can use your work as a Peer Mentor towards becoming an Associate Fellow of the Higher Education Academy (now known as Advance HE). This opportunity is open to all undergraduate and postgraduate taught Mentors, who will need to complete the AFHEA Workflow in addition to the Peer Mentor Workflow

If you are a postgraduate research Peer Mentor, you may prefer to apply to become an Associate Fellow through the LTHE

The deadline to apply for 2023/24 has now passed, but current Mentors and SPPOs can find out more about applying for AFHEA in 2024/25 on our Mentor Sharepoint.