Hear from Professor Barney Dunn (Professor of Clinical Psychology) about the creation and importance of the course.
This is a very clear piece of training providing lots of guidance but without overwhelming you with too much information. It's really good at directing you to other resources to use in the future.
If you can't find what you're looking for here or in our Index, or have any questions please email us.
The Occupational Health team can also help you with expert confidential advice and support.
If you are unsure which team to contact feel free to email either Colleague Wellbeing or Occupational Health as we work closely together and will ensure you receive the support you need.
Supporting the mental wellbeing of your team: training for leaders & managers
We know from national statistics and from staff surveys, that supporting people’s mental wellbeing is a priority. As part of our ongoing commitment to ‘Our People’ as part of Strategy 2030, this training plays a vital role in supporting line managers in gaining skills and knowledge to be able to support their teams to thrive and fulfil their duties in terms of supporting their teams’ wellbeing. The Supporting the Mental Health of Your Team training, which was launched in 2022, underwent a refresh in 2026, in response to colleagues’ feedback. This training covers:
- The role you play, and your legal duty in supporting the mental wellbeing of your team and why this is so important
- How to recognise and respond to stress and mental ill health
- Applying the Health and Safety Executive (HSE) “Management Standards” to your workplace
- Developing a compassionate, inclusive and culturally sensitive leadership style
Winner of Universities HR 2023 Award (Wellbeing category)
In 2023 the University of Exeter won the Universities HR 2023 Award (Wellbeing category), for the work in developing this online training for colleagues as well as for our Colleague Mental Health Champions network.
All colleagues are able to self-enrol for this training via LearnUpon. To access the catalogue of courses and self-enrol, click on the ‘Dashboard’ tab in the top left corner of your LearnUpon home page. Scroll through the courses until you find the course you want (or use the search function), click on the green ‘enrol’ button on the right-hand side. The course will then appear on your dashboard
“Fantastic, so helpful; I return to the resources a lot”
"Valuable and important training with easy to find, helpful resources."
"This is a very clear piece of training providing lots of guidance but without overwhelming you with too much information. It's really good at directing you to other resources to use in the future."
"This training was extremely enjoyable and useful. I particularly liked the scenario videos, which gave good examples on how to support staff. Also being able to download the links and content to enable me to refer to the guidelines and support will come in handy. It really made me look at how I communicate with and support my team."
"Well worth the time spent and has encouraged me to explore topics more deeply as a result."
"A really good overview of how we can all identify and support others at times when they really need it. I hope that all managers take up the opportunity to complete this training and implement these techniques within their practice."
"The training was useful. It helped me to understand my responsibilities as a line manager and also how to undertake these."
"It contains useful tools for reflection which I plan to use in the future. The course offers much flexibility in terms of how deep you want to go, and includes many resources for future reference."
"Every manager should complete this training, regardless of how much they think they already know."
"I would wholeheartedly recommend this training to colleagues, it was helpful in reviewing and reflecting on my own management approach and give lots of helpful advice and guidance on how to support colleagues experiencing stress and mental health challenges."
"Whether you are a line manager, have been in the past or are interested in opportunities that involve line managing, this resource is invaluable to give a strong base of knowledge with which to support colleagues."
"I would recommend this training to others who have line management responsibility. Although I thought I already had a good understanding in this area I was still able to learn a lot and benefit from different aspects of the training such as the role-play videos. I am keen to try out the talking tool kit and the team stress risk assessment. This training got me thinking more deeply about the way I manage my team and communicate."
"A really useful insight for line managers, but also for employees looking to learn more about ensuring the wellbeing of their team."
"It has been inspirational working with colleagues and experts in mental health to develop a programme that will have a far-reaching impact, in response to our community’s feedback. This training plays a vital role in us gaining skills and knowledge to be able to support each other to thrive and to prioritise the health and wellbeing of our community." - Professor Janice Kay, University Provost and Chair of the Mental Health and Wellbeing Board.
FAQs
By the end of this training, you will know the steps you need to follow as a manager, including your legal duty in relation to the risk assessment process. You will also learn where to access further information and expert support in developing your colleague wellbeing skills and will have gained knowledge in the following four areas:
- The role you play in supporting the mental wellbeing of your team and why this is so important
- How to recognise and respond to stress and mental ill health
- Applying the Health and Safety Executive (HSE) “Management Standards” to your workplace
- Developing a compassionate, inclusive and culturally sensitive leadership style
All colleagues are able to self-enrol for this training via LearnUpon. To access the catalogue of courses and self-enrol, click on the ‘Dashboard’ tab in the top left corner of your LearnUpon home page. Scroll through the courses until you find the course you want (or use the search function), click on the green ‘enrol’ button on the right-hand side. The course will then appear on your dashboard.
Anybody can undertake the training, but it is designed for all leaders and ‘people managers’ i.e., anyone with line management responsibilities for others and anyone who leads or manages teams/ departments/ other groups of people at the University, whether they directly line manage others or not.
The training is designed to be completed in under an hour. This may depend on your existing knowledge and experience as well as how far you decide to go into further reading/watching of videos. It’s an important, complex and interesting topic so well worth spending time on completing it as thoroughly as possible.
Yes. There are links throughout the training to all relevant internal and external resources. There’s also a full transcript of the training which you can download at the end (or the start if useful for those using screen readers etc.).
Additionally, you might want to dip into the Leaders’ and Managers’ Mental Health and Stress Toolkit produced by Occupational Health colleagues. It’s an easy-to-use reference kit covering the key areas of the training as well as more detail on specific issues, and the training is designed to dovetail with it.
Some of this is covered in the module but this training, and the toolkit, are part of a number of actions the University is taking to tackle mental health issues and stress in the workplace. It’s not a stand-alone solution and other work is being undertaken in the area of workload, promotion, progression and leadership development with governance from the Wellbeing, Inclusion and Culture Committee. For example, the Academic Workload Planning Principles and Processes.
Follow-on training workshop
Many who did the training expressed a wish for some follow-on training to develop practical skills in this area and to have an opportunity to ask questions. We have therefore, arranged workshops with the Occupational Health team on this topic. They currently offer both a “bite size” 1 hour online session and a longer in-person session to permit more discussion time to work through issues.
For more information about what the sessions cover and to book:
Supporting the Mental Wellbeing of your Team - a Practical Skills Session for Line Managers - in-person, longer session.
Supporting the Mental Wellbeing of your Team: a Bite-Size Practical Guide for Leaders and Managers - 1 hour, online, "bite-sized" session.