Service Design Ethics
| Module title | Service Design Ethics |
|---|---|
| Module code | POLM814DA |
| Academic year | 2025/6 |
| Credits | 30 |
| Module staff |
Module description
Service Design Ethics aims to equip apprentices with a sophisticated understanding of ethical, inclusive, and responsible service design by leaning into critical systems thinking. Apprentices will critically interrogate and implement ethical frameworks, regulatory compliance, and sustainable design approaches within complex, real-world service contexts. Students will develop advanced competencies in applying human-centred and participatory design approaches, while recognising and addressing potential biases, inequities, and unintended consequences in service delivery. Through case studies, design challenges and reflective activities, students will learn to balance user needs, organisational objectives, and societal impacts. Students will be invited to demonstrate critical awareness of power, accountability, and long-term consequences of design decisions.?
Module aims - intentions of the module
Intended Learning Outcomes (ILOs)
ILO: Module-specific skills
On successfully completing the module you will be able to...
ILO: Discipline-specific skills
On successfully completing the module you will be able to...
ILO: Personal and key skills
On successfully completing the module you will be able to...
| Credit value | 30 |
|---|---|
| Module ECTS | 15 |
| NQF level (module) | 7 |
| Available as distance learning? | No |
| Origin date | 26/09/2025 |
