Reducing the risk of catching coronavirus

University of Exeter expert in Communicable Disease Control and Infectious disease management, Dr Bharat Pankhania discusses how we can reduce the risk of catching coronavirus (COVID-19).

How to reduce your risk
Wash your hands
Self Isolation

Current students

Latest update – Thursday 26 March, 16:00

The Government has announced that everyone must now stay at home, except in exceptional circumstances, to protect our NHS and save lives. 

We will commence online or remote teaching from Monday 23 March. Examinations and assessments will also take place remotely, with alternative arrangements where appropriate. Further information can be found in the sections below, and for staff and students within your emails.

The Government also advises students remaining at university in England should not attempt to travel. Following guidance from Public Health England and the Department for Education, we advise that anyone in student accommodation (for example University residences) does not undertake further travel, we also advise you only leave your accommodation for the following reasons:

  • Shopping for basic necessities
  • One form of exercise a day
  • Medical needs
  • To provide essential care or help to a vulnerable person, or to travel to or from work where this cannot be done from home

Please continue to check the FAQs below for updated information and guidance.

If you are self-isolating, or remaining, in student accommodation: either on campus, in an external student accommodation provider or in privately owned student accommodation, please notify us by email on coronavirusenquiries@exeter.ac.uk giving the following details:

1. Full name
2. Student Number
3. Address - including if you are living in Exeter or Cornwall
4. Period of self-isolating - start and end date
5. Contact telephone number

These details will then be passed to the relevant staff who will contact you to ensure you have access to the support you may need.

You no longer need to use the LISA attendance monitoring system to record absences. From Monday 23 March we are moving to online/remote delivery of teaching, where possible. In addition to this, from 23 March, Examinations and Assessments will take place online until further notice, with alternative arrangements in place where required.

If you have any queries email us on coronavirusenquiries@exeter.ac.uk

Frequently asked questions

Please note the advice on this page may change, particularly as there are ongoing updates to the Government guidance.

Respect in our community

We know that outbreaks can take place anywhere in the world. Internationally, nationally and locally there have been incidents of xenophobic and racist behaviour and abuse.

We emphasise the need to show respect, kindness and compassion for all during this uncertain time. Inappropriate behaviour or harassment of any kind will not be tolerated. This is a hate crime and is against the law.

If you experience, or are witness to, any behaviour of this type, please report it to the police immediately. You can also report it to the University via our Speak Out web pages. We will investigate this and, where necessary, disciplinary procedures will be followed.

If you are feeling anxious during this time, further support is available via our wellbeing webpages.

We have signed an open letter with partners across Exeter on tackling hate crime and racism in our community, particularly in light of recent incidents in relation to coronavirus. This is a time when we must work together and support each other - not create more division and hurt. Read the letter in full​

Examinations, Assessments, Progression and Awarding

Since we communicated the ‘no detriment’ policy on 25th March we have been working through the detailed processes required to operate the ‘safety net’ in practice across the wide diversity of our degree programmes. As we said, our aim is to ensure the fairness and integrity of the Exeter award, as well as to support our students through this difficult situation in a way that allows them to progress or be awarded.

We will use the concept of the safety net to do what we can to ensure that you receive an award or year average that accurately reflects your academic attainment during your time on the course unimpaired by the current Covid-19 crisis. We can justify doing this because you have already undertaken many assessments that have measured your attainment. We will use this record of your attainment to set the benchmark against which we will assess your summer performance. The benchmark forms the safety net because we will not use marks lower than the benchmark in calculating your degree classification or average for the year (for non-finalists).

You will see that it is very important that the benchmark is both fair and robust (to be defensible in relation to integrity of your award). This means that it must be based on several assessments, just as your award is based on several assessments, so that marks on a small number of assessments do not bias your award. On some degree programmes, we do not have enough assessment marks from this academic year prior to the 15th March cut-off to create a robust benchmark. So, to be fair to all students, we need to calculate the benchmark in the same way for degree programmes with widely differing proportions of assessment undertaken in the summer.

This is a complex task and one which we are continuing to work on. Our aim is to ensure as much consistency as possible, considering the different calculations necessary for students at different degree stages. The way in which we calculate the benchmark for Undergraduate finalists, 3rd year students on Integrated Masters programmes, and students in the second year of 2-year postgraduate taught programmes, may need to be different from how we calculate the benchmark for students at other stages.

Further details about how your benchmark will be calculated will be provided in these FAQs by the end of Friday 3rd April.

As previously stated please note that in some circumstances programmes subject to professional regulation may not be permitted to apply the ‘safety net’ policy above. If this is the case you will be communicated with separately by your College.

In light of current circumstances, we have confirmed that all examinations will be replaced by open-book remote examinations or coursework assessments. Invigilation will not be possible. We have provided guidelines to departments on how summer examinations and assessments should be organised, but it is up to individual departments and colleges to decide the exact format, taking into account the nature of the modules and the most appropriate way to assess them. They will take one of three forms:

1. An open-book non-invigilated paper that must be completed in a specified 24 hour period in your own time. There will be no fixed duration but the expectation is that the paper will take approximately the same length of time as the original planned examination (including adjustment for ILPs).

2. An open-book non-invigilated paper that must be completed in a specified 24 hour period in your own time but with a fixed duration. The duration will be adjusted with respect to relevant ILPs.

3. An alternative coursework assessment taken over a number of weeks. The form of coursework will be of a kind with which you are already familiar, and will be designed so as to be manageable given other time pressures, examinations and assessments.

Departments are completing their plans for the summer examinations and assessments this week; these will then be checked for potential IT challenges, particularly in terms of the capacity of our virtual learning environment (ELE). Details of the assessments will be communicated to you from your department/college by the end of the day on Friday 3rd April. We are grateful for your patience while we work through these necessary preparations.

We want to enable and encourage you to continue your studies until the end of the academic year, but we know that there are significant challenges to doing so. Therefore, we are developing a simplified and accelerated mitigation process through which you can apply for deferral of your assessments – we will send you a link to this by Friday 3rd April.

Any student concerned about the impact of the Coronavirus outbreak on their ability to perform may ask to defer all of their remaining assessments for this academic year until either the next assessment window (later this summer) or to next academic year. No evidence will be required to support either request. We will endeavour to ensure that any student who attempts to complete assessments this summer, will be able to progress to the award (if they are a finalist or Masters student) or progress to the next stage (if they are a non-finalist).

We would urge you to consider carefully before applying for a deferral, and to talk any such decision through with academic tutors and your family and friends. You can also seek support from the advice teams in the Students’ Guild (Exeter) and Students’ Union (Cornwall).

In order to allow you to think this through carefully and in the light of what happens over the next few weeks, you have until Friday 1st May to make a request to defer all of your remaining assessments.

Any student can apply for a deferral for one or more assessments where short-lived circumstances impact on your ability to complete some assessments but not others. No evidence will be required. Finally, any student can apply for mitigation or deferral should you experience technical issues or IT failure during an examination.

A variety of options for assessment submission are being considered, both in terms of whether they are written or typed and the platforms to which they are submitted. Further details about the decisions for your modules will be communicated to you by 3rd April.

All assessments, excluding those that will be replaced by coursework assignments, will be offered in a 24 hour period – either of no fixed duration, or a fixed duration. This will allow you to complete the exams at a suitable time, wherever you may be. The 24 hour period exists to allow all students to engage with the assessment no matter in which time zone you are living. To repeat, there is no expectation that these assessments should take longer than ‘normal’ examinations.

Please see ‘How will summer examinations and assessments operate?’ for the three categories into which examinations and assessments will fall. These include
• Papers that must be completed in a specified 24 hour period in your own time. There will be no fixed duration but the expectation is that the paper will take approximately the same length of time as the original planned examination (including adjustment for Individual Learning Plans).
• Papers that must be completed in a specified 24 hour period in your own time but with a fixed duration. The duration will be adjusted with respect to relevant Individual Learning Plans, and will begin from the point at which a student begins their examination.

We will endeavour to stick to the original examination timetable wherever possible; however, we are working to prevent anyone from having two examinations in one day and will have to make a number of adjustments. Please look out for notifications about this.

If you defer until later this summer, the form of the assessment would remain the same as if you were taking it in May, e.g. an open-book remote examination, rather than an invigilated on-campus examination. If you defer until the next academic year, then the form of the assessment may revert back to its original form; however, we cannot predict that far ahead.

Students can access their books and notes during an ‘open book’ exam and no invigilation is possible. No one will be marked more generously or harshly as a result of the changes to delivery. All marking will continue to comply with the University’s rigorous marking and moderation procedures that are externally scrutinised. We have also expressed our commitment to your success through the introduction of a ‘safety net’ policy – see – ‘Will our exam answers be marked in consideration of all the disruption we have faced through strikes and now COVID-19?

All examinations will be marked in accordance with previously published assessment criteria (or equivalent criteria to reflect new assessment formats). This is important in ensuring we uphold the standard of our degrees. However, we will then scrutinise all of the results, both at the level of modules and individual students, to assess the impact of the extraordinary and challenging circumstances in which you have undertaken your examinations and assessments.

Given these circumstances, we have also decided to introduce a ‘safety net’ policy. We will use the concept of the safety net to do what we can to ensure that you receive an award or year average that accurately reflects your academic attainment during your time on the course unimpaired by the current Covid-19 crisis.

Since we communicated the no detriment policy on 25th March we have been working through the detailed processes required to operate the ‘safety net’ in practice across the wide diversity of our degree programmes. This work is continuing; however, we have provided an update on progress in the ‘No Detriment Policy’ Tab. We are seeking to establish a fair mechanism by which to calculate the benchmark against which we will compare your summer performance. We are grateful for your patience while we undertake this complex work; we will update these pages with further detail on 3rd April.

Transcripts will be annotated to explain the reported results.

Please note that in some circumstances programmes subject to professional regulation may not be permitted to apply the ‘safety net’ policy above. If this is the case you will be communicated with separately by your College.

Please see FAQ ‘How are examination marks reviewed and scrutinised?’ for more information.

At the end of the summer examination and assessment period, all results will be scrutinised at the level of each module and of each individual student at the University’s Assessment Progression and Awarding Committees (APACs). Throughout this process, our aim is to ensure the fairness and integrity of the Exeter award, as well as to support our students through this difficult situation in a way that allows them to progress or be awarded. Under the current circumstances, we will be moving back the dates of these APACs sufficiently to allow colleagues to undertake marking, and enable us to make considered recommendations in all cases. This means you will receive your grades and outcomes from summer assessments slightly later than originally planned. We will outline the revised timetable on the 3rd April.

Due to the disruption caused by COVID-19, the release of results from summer assessments will be slightly later than planned. We will outline the revised timetable on the 3rd April.

We work with detailed guidelines on the equivalencies between essays and exams and do not believe any student will be at a disadvantage if one or more of their assessments changes from an exam type to essay. We ensure that any alternative assessment has been designed in the context of the original intended learning outcomes for the assessment.

You also have the option to apply for a deferral of your examination or assessment if you are concerned (see FAQ ‘What will happen if I am unable to take online/remote exams due to disruption or sickness relating to coronavirus?’). We urge you to consider such a decision carefully. If you defer until later this summer, the form of the assessment would remain the same, e.g. an open-book remote examination, rather than an invigilated on-campus examination. If you defer until the next academic year, then the form of the assessment may revert back to its original form; however, we cannot predict that far ahead.

We know that some students choose their modules depending on the type of assessment. We work with detailed guidelines on the equivalencies between essays and exams.

The Assessment, Progression and Awarding Committee considers all student performance across modules at the end of each year. The Committee will have all of your marks for assessments at its disposal, and will be considering the impact of these exceptional circumstances, including changes to assessment format.

Any impact or amendment to a previously agreed alternative assessment will be made on a case by case basis, please contact your Info Point for further information.

We will ensure no student eligible for specific provisions within examinations or assessments will be disadvantaged, adjustments for Individual Learning Plans (ILPs) will be managed on a case by case basis. Where examinations are taken within a 24 hour time period with no fixed duration, this allows for students to take as long as they require within this period to complete the period. Where examinations are taken within a 24 hour time period with a fixed duration, this duration will be adjusted to account for ILPs if these include additional time or rest breaks.

The University recognises that students will be studying around the world and in very different circumstances, and is currently assessing the possible impact of online/remote examinations for those with unsuitable access to equipment and connectivity issues. Also being considered are the implications for students who may simply not have a suitable space to undertake the assessments. If you are concerned about this, you should contact us on 01392 725000 (international: +44 300 555 0225), or on coronavirusenquiries@exeter.ac.uk, and we will try to work collaboratively with you to find a solution that works for you.

Where circumstances still prevent you from undertaking your examinations, you have the option to request a deferral (please see answer to question ‘What will happen if I am unable to take online/remote exams due to disruption or sickness relating to coronavirus?’).

We will work closely with the Wellbeing Service, Disability Advisors and students on a one to one basis to address any challenges arising from the change in delivery of assessments.

Along with other Russell Group universities, we are doing everything we can to make the case to professional bodies to be as accommodating as possible under these circumstances. Please note that in some circumstances programmes subject to professional regulation may not be permitted to apply the ‘safety net’ policy. If this is the case you will be communicated with separately by your College.

Colleges have given extensions for assessments that were due before the end of Term 2. If you need some additional time due to the symptoms you are experiencing, please follow the existing mitigation procedure online. 

It is however acknowledged that if you are self-isolating you may not be able to obtain a medical note as evidence to support your application. Mitigation will be considered in these cases on the basis of the statement in your application form only.

Colleagues are working to ensure that students experience as little disruption as possible in these unprecedented circumstances. If further disruption means you are unable to complete a Term 2 assessment, please follow the existing mitigation procedure available online

It is acknowledged that it may be difficult to obtain evidence to support your application. In these cases, any possible mitigation will be considered on the basis of the statement in your application form only. Where possible, please continue to provide evidence as with usual mitigation procedures.

University Accommodation

Following advice from Public Health England and the Department for Education, we advise that anyone in student accommodation (for example University residences) does not undertake further travel, we also advise you only leave your accommodation for the following reasons:

  • Shopping for basic necessities
  • One form of exercise a day
  • Medical needs
  • To provide essential care or help to a vulnerable person, or to travel to or from work where this cannot be done from home

If you are self-isolating, or remaining, in student accommodation: either on campus, in an external student accommodation provider or in privately owned student accommodation, please notify us by email on coronavirusenquiries@exeter.ac.uk giving the following details:

1. Full name
2. Student Number
3. Address - including if you are living in Exeter or Cornwall
4. Period of self-isolating - start and end date
5. Contact telephone number

These details will then be passed to the relevant staff who will contact you to ensure you have access to the support you may need.

You should contact a friend/friends who can do shopping for you and leave it outside your room. Please note, under no circumstances should your friend enter your room. If you don’t have someone who can do this for you, please let the accommodation team know as soon as possible.

The Government have released some useful information on self-isolating in these circumstances

The UK government has issued guidelines on what to do if you are living in shared accommodation and self-isolating. This includes if you are sharing toilets, bathrooms and kitchens. It includes:

  • Ensuring you use separate towels in your household – including for drying your hands.
  • If you share a toilet/bathroom you should clean them every time you use them, wiping down every surface you have been in contact with.
  • If you share a kitchen, avoid using it while others are present and take your meals back to your room to eat. Wash up and dry thoroughly. Consider setting up a rota for using the kitchen and bathroom.
  • You should not have visitors, including friends or family.

We recommend you read all of the online advice issued by the Government.

Have you told us that you are self-isolating? 

If you are self-isolating, or remaining, in student accommodation: either on campus, in an external student accommodation provider or in privately owned student accommodation, please notify us by email on coronavirusenquiries@exeter.ac.uk giving the following details:

1. Full name
2. Student Number
3. Address - including if you are living in Exeter or Cornwall
4. Period of self-isolating - start and end date
5. Contact telephone number

These details will then be passed to the relevant staff who will contact you to ensure you have access to the support you may need.

If you have any queries email us on coronavirusenquiries@exeter.ac.uk

 

If you are self-isolating, or remaining, in student accommodation: either on campus, in an external student accommodation provider or in privately owned student accommodation, please notify us by email on coronavirusenquiries@exeter.ac.uk giving the following details:

1. Full name
2. Student Number
3. Address - including if you are living in Exeter or Cornwall
4. Period of self-isolating - start and end date
5. Contact telephone number

These details will then be passed to the relevant staff who will contact you to ensure you have access to the support you may need. If you have any queries email us on coronavirusenquiries@exeter.ac.uk

You should contact a friend/friends who can bring you your meal and leave it for you outside your room. Please note, under no circumstances should your friend enter your room. If you don’t have someone who can do this for you, please let the accommodation team know as soon as possible.

The Government have released some useful information on self-isolating in these circumstances.

Following advice from Public Health England and the Department for Education, we advise that anyone in student accommodation (for example University residences) does not undertake further travel, we also advise you only leave your accommodation for the following reasons:

  • Shopping for basic necessities
  • One form of exercise a day
  • Medical needs
  • To provide essential care or help to a vulnerable person, or to travel to or from work where this cannot be done from home

If you are returning home, please take your belongings with you. If you are unable to do so, please arrange for your items to go into storage.

Further information on external storage options in Exeter is on the Accommodation webpages (FAQ number 18).

For students living on our Penryn Campus, please contact Glasney Lodge on 01326 253503 if you have an queries about storage.

Already left?

If you have already left your accommodation and still have items in your residence, we will be providing an update on this and what happens next in due course. You do not have to come back and collect your belongings at this stage, if you have already left.

Private Student Accommodation

This will depend on your circumstances, e.g. if you live alone or if you live with others but everyone on the tenancy agreement wants to leave.

If you have signed a contract for a fixed period of time, e.g. an academic year, calendar year or any other period, and you are still in that fixed period then you will need to check if your contract contains something called a “break clause” (sometimes also under the heading “Tenant’s right to terminate” or similar).
Be aware that you can only use a break clause if every tenant on the agreement wants to move out.

If your contract has a break clause/right to terminate then this may mean that you can terminate your contract after a certain date, but before the end of the fixed term, provided you give the required notice. You may have to pay rent until the required notice period has ended.

If your contract does not have a break clause, or you can’t exercise the break right yet, you will not have any automatic right to end your contract. Although the coronavirus outbreak presents an unprecedented set of circumstances for landlords and tenants alike, there have not yet been any changes to the law regarding ending tenancies due to the outbreak, and until you negotiate with your landlord, your obligation to pay rent will not change.

The practical advice is to discuss your wish to end the tenancy with your landlord. If the landlord is happy to let you go without further rent payments, then you will not be required to pay rent. You should ensure that your landlord confirms this in writing. However, if the landlord will not release you from the contract, they could still ask you or your guarantor for the money, even if you have moved out.

If you want to leave but other tenants are staying in the property then it is unlikely that you will able to leave without continuing to pay rent, unless you find a replacement tenant. Again, you should discuss your wish to end the tenancy with the other tenants and your landlord. If the landlord is happy to let you go and will not require your rent to be paid in your absence, then you will not be required to pay rent. However, if the landlord will not release you from the contract without a replacement, they could still ask you, your housemates or your guarantor for the money, even if you have moved out.

If you leave before the end of your contract without the agreement of the landlord and stop paying your rent, this will be a breach of your contract. The landlord may seek to take action to get the rent from you, or from your guarantor if you have one. They may take some of this money from your deposit. If the amount you owe them exceeds your deposit, they may write to you to request the money. You might be charged interest on the amount owing. If you still don’t pay, they may start a court claim against you.

If your landlord brings a legal claim against you for unpaid rent, this is not a criminal trial or a criminal offence, and you won’t get a criminal record. You will be asked to attend court, and if you don't attend the hearing will go ahead in your absence. If the judge decides you should have paid the money, you will be asked to pay it as part of the judgement. You may also be asked to pay the landlord's court costs.

If you still don’t pay the money after the court has decided you should, you may receive a further judgement that can negatively affect your credit rating in the UK. This may make it difficult for you to borrow money or pass reference checks for rented accommodation in the UK in the future. If you are worried about the impact of this on any current or future visa in the UK, please seek advice from an immigration advice service.

If someone you live with has suspected/diagnosed coronavirus they must self-isolate in accordance with Government guidelines, as must you. You may wish to stay elsewhere; please follow the self-isolation guidelines.

If you leave your rented property due to someone you live with having coronavirus, you will still have to pay rent.

The Government has now stated they will be passing emergency legislation to stop evictions for at least 3 months. However, the Government has not yet outlined what these protections will involve, but we know that there will be no eviction proceedings in the courts for at least a 3 month period.

It is understood that at the end of this period it will be for tenants and landlords to work out a realistic repayment plan for any rent missed in this 3 month period, taking into account the circumstances. It is not clear whether landlords will be able to immediately start proceedings for evictions at the end of the period for rent arrears that accrued during this time. It is also unclear whether there will be any increased protection for tenants of live-in landlords.

The usual position if a landlord wants to evict a tenant is as follows:

Assured Shorthold Tenancies

Your landlord cannot evict you without an order from the court granting them possession of the property. If the landlord wants to evict you, they must send you a notice requiring possession. This will be either a Section 21 or Section 8 notice.

If you have a fixed term tenancy

The landlord can only evict you during the fixed term of the tenancy by issuing a Section 8 notice and going to court. If you have less than 8 weeks rent arrears, it is up to the judge to decide whether you should be evicted. You would be able to submit a defence that it was due to financial problems caused by coronavirus. If you have over 8 weeks rent arrears, it is a mandatory ground for eviction, so the judge will allow the eviction.

If you are in a periodic ‘rolling’ tenancy, or your fixed term is ending soon and has not been renewed

The landlord can use the accelerated Section 21 process to evict you with 2 months’ notice, whether you have any rent arrears or not. However, you should always seek advice if you receive an eviction notice, as many of them are invalid and there are various requirements that landlords must comply with before a valid possession notice can be served – if a notice is invalid this can delay the eviction considerably.

If you have a licence agreement for accommodation where the landlord does not live with you

Your landlord can only evict you before the end of the fixed term if there is a clause in the contract stating they can do so (a break or termination clause). Any such clause should set out what notice you should be given. By law, you are entitled to ‘reasonable’ notice, and the landlord still has to apply to the court to evict you.

If you live with your landlord

Your landlord can evict you without a court order. You are still legally entitled to reasonable notice. The landlord can change the locks themselves.

You should refer to the current Government guidelines, including information on reducing day-to-day contact with other people. It will be reasonable for your landlord and flatmates to expect you to adhere to these as they are updated.

Your landlord can ask you to leave at the end of your fixed-term agreement. They can ask you to leave earlier than this agreement if the contract says they can.
If your agreement doesn't set out a notice period, you should be entitled to 'reasonable' notice. This is usually a week if you pay your rent weekly, or a month if you pay your rent monthly.

If your landlord is giving you less than reasonable notice, or are asking you to leave before the end of the fixed term when your contract does not permit this, you could dispute this with them.

In practice, it can be quite difficult to challenge an eviction with a live-in landlord though. We would suggest you seek legal advice if this is happening to you. It is a criminal offence for your landlord to use or threaten violence when evicting you.

Gas safety checks are very important, but this may need to be balanced against the case for maintaining self-isolation or minimizing the risk of infection in the current situation. If you are at high risk from COVID-19 and your gas installation is well maintained this might be the case. Generally tenants have a fundamental right to exclude anyone from the property, including the landlord.

If there are any signs to suggest that your boiler is faulty or you smell gas do not delay the inspection.

If you decide to refuse access to the landlord you can refer them to the guidance from the health and safety executive to landlords which says that landlords should make reasonable efforts to conduct a gas safety check annually and if it proves to not be possible, they should keep evidence of the reasons why the inspection could not be done. That will be the correct thing for many landlords to do right now.

General guidance on the contractual position is set out below, however, this must be read in conjunction with Government guidance as it is updated during the coronavirus outbreak. Given the current restrictions on movement, viewings should not be taking place at this time.

If you are on an assured shorthold tenancy then landlords have no implied right to enter a property to conduct viewings. They can only do this if there is a clause in your tenancy agreement stating that you must permit access for viewings, so you should look at your contract to try and find this clause.

The legal starting point is that tenants have a fundamental right to “exclusive possession” which means that they can exclude anyone (even the landlord) from the property.
If the tenant has agreed in the contract to allow viewings, and the tenant refuses to permit this, strictly this would be a breach of contract and the landlord could object and try to make a claim against you.

Usually if a contract gives the landlord a right of access, it states that access should be at a reasonable time. You could potentially argue that the timing is not reasonable at the moment due to the ongoing situation - having people enter your home at this time would be unreasonable and potentially put you at risk. You might also be able to argue that a clause which gives the landlord a right to conduct viewings in any circumstances, despite the Government’s recommendations not to allow visitors into your home, is ‘unfair’ and not binding on you.

If you live in a shared house (renting a room individually) the situation is different – the landlord is entitled to access the common parts. You could still negotiate with the landlord and make sure that any viewings are at an agreed time so that you can avoid people viewing the property and wash door handles/bannisters after the viewing. You could also refuse to allow viewings in your room – although again, there is a risk that you might be breaching your contract.

If you are self-isolating, you may wish to refer your landlord to the NHS guidance on self-isolation.

If you have a live-in landlord then you do not have a right to exclude people from the property. Your landlord can bring visitors into the property for any reason and can usually enter your room without notice. You may wish you link your landlord to the guidance on self-isolation if you are concerned.

“Force Majeure” involves an event or sequence of events which are beyond a party's reasonable control - preventing or delaying it from performing its obligations under the agreement, e.g. something happening to your house which means that you can’t live in it anymore, such as a natural disaster destroying the property.

It is generally thought that whilst COVID-19 may be a Force Majeure event, it is unlikely to prevent you from occupying the property or stop the tenancy from continuing. It is therefore unlikely that a Force Majeure will allow you to end a tenancy early, even if there is a Force Majeure clause in your contract.

University updates and actions

The library continues to give you access to the resources and support you need digitally.

All library buildings on the Exeter campuses close until further notice at 3:00pm on Friday 20th March. The library in Penryn will be open Monday-Friday 9:00-5:00, but this may change.

Further information for students and staff at an Exeter campus can be found here: https://libguides.exeter.ac.uk/coronavirus 

Further information for students and staff at Penryn can be found here: https://library.fxplus.ac.uk/service-updates-march-2020

We have postponed our summer ceremonies.

We appreciate this will be disappointing news but we will still be able to make awards for finalists who are expecting to complete their studies this summer. As we consider options for rearranging the graduation celebrations we will engage with students on the various options and be guided by you as to how we deliver the graduation ceremonies for this year’s finalists.

We will not be recording attendance to scheduled teaching activities from Monday 23 March, so there will be no impact on your Tier 4 status. We will continue to sponsor your Tier 4 visa during this period, even if you return to your home country, so your visa will remain valid. You can use it to return to the UK at a later date if you wish to do so, as long as this is before the date that your current visa expires.

Yes. All Colleges have agreed a position on issuing extensions to deadlines for assessments originally due between now and the end of the Spring Term (27th March 2020).

All deadline extensions have been communicated to you by your College as well as through your Hub. Please check your emails for full details.

We appreciate some students may not be able to obtain the necessary IT equipment or have a suitable internet connection for online/remote learning and assessments.

If this is having a detrimental impact on your ability to study and participate, please complete the mitigation procedure available at http://www.exeter.ac.uk/students/infopoints/yourinfopointservices/mitigation/

It is acknowledged that it will be difficult to obtain evidence to support your application. In these cases, any possible mitigation will be considered on the basis of the statement in your application form only.

Yes. If you are in receipt of Access to Exeter bursary, you will continue to receive payments as usual for the remainder of the academic year.

Further information from the Doctoral College, including useful FAQs, can be found online.

Study spaces across our campuses (with the exception of our libraries in Exeter) remain open. If you are studying on campus please follow the social distancing advice from Public Health England.

The University campuses are open only for essential services. Some areas remain open for use, such as study spaces and the Penryn Library, but we ask everyone to follow the guidance on social distancing, provided by the Government.

We have advised students to go home if they are able. From Monday 23 March we are moving to online/remote delivery of teaching, where possible. In addition to this, from 23 March, Examinations and Assessments will take place online until further notice, with alternative arrangements in place where required.

We have also asked staff to work from home where possible. Essential operational staff are still on our campuses, for example Accommodation Catering teams, Estate Patrol and certain Technical Services staff.

All University events, both on and off campus until the end of May 2020, have been cancelled with immediate effect and the sports facilities on all campuses are closed.

Third parties and contractors should seek advice from their line management.

For online/remote sessions taking place from 23 March 2020, there is no requirement for you to complete an absence request within the LISA attendance system, if you are unable to attend online sessions.

Please check the module ELE page to catch-up on any missed teaching and contact your module lead if you need additional information or support.

If anyone becomes unwell with a new, continuous cough or a high temperature in the business or workplace they should be sent home and advised to follow the stay at home guidance.

If they need clinical advice, they should go online to NHS 111 or call 111 if they don’t have internet access. In an emergency, call 999 if they are seriously ill or injured or their life is at risk. Do not visit the GP, pharmacy, urgent care centre or a hospital.

If a member of staff has helped someone who was taken unwell with a new, continuous cough or a high temperature, they do not need to go home unless they develop symptoms themselves. They should wash their hands thoroughly for 20 seconds after any contact with someone who is unwell with symptoms consistent with coronavirus infection.

It is not necessary to close the business or workplace or send any staff home, unless government policy changes.

Please follow the comprehensive PHE guidance at: https://www.gov.uk/government/publications/covid-19-stay-at-home-guidancewww.gov.uk/government/publications/wuhan-novel-coronavirus-self-isolation-for-patients-undergoing-testing/advice-sheet-home-isolation

This provides a range of guidance on items such as washing, sharing household items and covering your face.

If you live with others and you or one of them have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill. For anyone in the household who starts displaying symptoms, they need to stay at home for 7 days from when the symptoms appeared, regardless of what day they are on in the original 14 day isolation period.If you are living with someone who is self-isolating, you should ensure they are separate from everyone else in your home, as the virus can easily be transmitted at close quarters. This means not socialising with that person and where possible using a separate bathroom. If this is not available, then regular cleaning is required. You should also avoid sharing household items, such as dishes, glasses, cups, utensils, towels, bedding or other items with other people in your home.

You do not need to call NHS 111 to go into self-isolation. If your symptoms worsen during home isolation or are no better after 7 days contact NHS 111 online. If you have no internet access, you should call NHS 111. For a medical emergency dial 999.

If you are self-isolating, we ask you to consider the actions you can take to keep our community safe. This includes staying away from vulnerable individuals, for example the elderly and those with underlying health conditions, as much as possible. Please try to stay at least 2 metres (about 3 steps) away from other people in your home whenever possible, and sleep alone if you can.

 

Please do not be worried about being absent from your studies for this short period. Your college and the support team will help to make sure this does not affect your studies.   

If you are self-isolating, or remaining, in student accommodation: either on campus, in an external student accommodation provider or in privately owned student accommodation, please notify us by email on coronavirusenquiries@exeter.ac.uk giving the following details:

1. Full name
2. Student Number
3. Address - including if you are living in Exeter or Cornwall
4. Period of self-isolating - start and end date
5. Contact telephone number

 

These details will then be passed to the relevant staff who will contact you to ensure you have access to the support you may need.

In an emergency or outside of office hours please contact the following:

  • Exeter based colleagues and students should contact Estate Patrol on 01392 723999 (24 hours) 
  • Cornwall based colleagues and students should contact the Living Support Team on 01326 25 5341 or via email: ls-team@fxplus.ac.uk (Monday to Friday 9am to 5pm) or the Security and Night Support team on 01326 253503 (evenings 5pm to 9am and weekends) 

Should you have any specific queries please email: coronavirusenquiries@exeter.ac.uk - this email is monitored from 9am to 6pm Monday to Friday. If you have an immediate concern you need to raise during the evening or at the weekend please use the contact numbers detailed above. 

 

Students

Your wellbeing is extremely important to us and we would like to highlight the resources that are available to support you, if needed. This includes our self-help tool, SilverCloud and our Wellbeing Services at both our Exeter and Cornwall campuses.

Staff

There are a number of support services available to staff during this period. Our self-help tool, Pro-Counselling, can be used to access 24/7 telephone counselling via our online portal, as well as a range of well-being resources and guides. You can also talk to your line manager if you have any queries.

We have now asked our students to go home, where possible. From Monday 23 March we are moving to online/remote delivery of teaching, where possible. In addition to this, from 23 March, Examinations and Assessments will take place online until further notice, with alternative arrangements in place where required.

If you are in your student accommodation and self-isolating due to: experiencing symptoms, recent travel or someone in your household experiencing symptoms, please do not leave until your period of isolation has ended (either 7 or 14 days). For further information on the amount of time you are required to isolate, and the reasons for isolating, please check the Government advice provided online.

If you are self-isolating, or remaining, in student accommodation: either on campus, in an external student accommodation provider or in privately owned student accommodation, please notify us by email on coronavirusenquiries@exeter.ac.uk giving the following details:

1. Full name
2. Student Number
3. Address - including if you are living in Exeter or Cornwall
4. Period of self-isolating - start and end date
5. Contact telephone number

These details will then be passed to the relevant staff who will contact you to ensure you have access to the support you may need.

This is a rapidly evolving situation and the University senior management team is taking decisions in relation to University operations. Many teams across the University are working together around the clock to plan for managing the impact of these decisions within our community.

Colleagues in Technology Enhanced Learning (TEL) and Exeter IT are working to ensure our capability and capacity to move to online delivery.

We continue to act on the advice of sources, including the Foreign and Commonwealth Office (FCO); the World Health Organisation (WHO); the NHS and PHE. Updates will be communicated to students and staff regularly.

Travel advice and updates

UK Visa and Immigration (UKVI) have released guidance on the immigration implications caused by the Coronavirus outbreak. 

If you are in the UK and your current visa expires between 24th January 2020 and 31st May 2020 you can apply to have it extended until 31st May 2020. You will need to request to do this by contacting the UKVI Coronavirus Immigration Team. Details of how to do this and the information that you must provide are available on the gov.uk website.

Advice for those intending to travel abroad and for those returning to the UK from specific countries is changing rapidly. 

Before travelling, or making plans to travel, you must check the latest advice from the Government’s Foreign Travel Advice website. This has links to detailed advice for every country/territory, and you should make sure to check the ‘Summary’ and ‘Health’ sections for the country/territory you are travelling to. There is also a facility to sign up for email alerts for the country/territory you are visiting. 

The Government has now withdrawn their advice for travellers returning from specific countries and areas and this has been superseded by ‘stay at home’ guidance on what to do if you have confirmed or possible coronavirus infection. Those returning to the UK from overseas should familiarise themselves with this guidance.

Please also stay up-to-date with our University specific advice and guidance on travel.

UPDATED UNIVERSITY TRAVEL RESTRICTIONS

The University has made the decision to temporarily suspend all international travel for work or study purposes, unless deemed essential.

We have attempted to contact all staff and postgraduate students who are currently abroad. If you have not done so already, please confirm your current position to insurance@exeter.ac.uk, including whether you are:

a) remaining overseas (if so, please confirm that you have risk assessed and are safe)
b) you have returned to the UK or your home location, or
c) you are in the process of or making plans to return. If you need assistance, please let us know how best to contact you and we will arrange for someone to get in touch.

The safety of our staff and students is of paramount importance, therefore we suggest you complete our coronavirus travel risk assessment form before considering any travel; including personal travel or travel within the UK.

You will know that the situation is changing all the time. Please check the Foreign Travel Advice website and your emails for updated information.

Trips booked within the next month should be cancelled. Once the trip has been cancelled please let your supervisor or line manager, and the insurance team (insurance@exeter.ac.uk) know that you are no longer planning to travel.

If you are currently overseas for work or study purposes and would like to return to the UK please contact your supervisor or line manager for guidance or contact us via coronavirusenquiries@exeter.ac.uk. Supervisors and managers may need to seek further advice from their College or Professional Service.

Staff and Postgraduates must have completed the online travel form via: www.exeter.ac.uk/cgr/insuranceauditandrisk/insurancepolicies/travel/

Students must have arranged appropriate insurance, either via the University undergraduate travel insurance provider (www.exeter.ac.uk/cgr/insuranceauditandrisk/insurancepolicies/travel/undergraduatetravelinsurance/), or a provider of their choice.

Advice for those intending to travel abroad and for those returning to the UK from specific countries is changing rapidly. 

Before travelling, or making plans to travel, you must check the latest advice from the Government’s Foreign Travel Advice website. This has links to detailed advice for every country/territory, and you should make sure to check the ‘Summary’ and ‘Health’ sections for the country/territory you are travelling to. There is also a facility to sign up for email alerts for the country/territory you are visiting. 

The Government has now withdrawn their advice for travellers returning from specific countries and areas and this has been superseded by ‘stay at home’ guidance on what to do if you have confirmed or possible coronavirus infection. Those returning to the UK from overseas should familiarise themselves with this guidance.

Please also stay up-to-date with our University specific advice and guidance on travel.

UPDATED UNIVERSITY TRAVEL RESTRICTIONS

If you are currently abroad for work or study purposes and would like to consider returning to the UK please contact your supervisor or line manager for guidance or contact us via coronavirusenquiries@exeter.ac.uk. Supervisors and managers may need to seek further advice from their College or Professional Service.

Staff and Postgraduates must have completed the online travel form via: www.exeter.ac.uk/cgr/insuranceauditandrisk/insurancepolicies/travel/

Students must have arranged appropriate insurance, either via the University undergraduate travel insurance provider (www.exeter.ac.uk/cgr/insuranceauditandrisk/insurancepolicies/travel/undergraduatetravelinsurance/), or a provider of their choice.

Please complete our coronavirus travel risk assessment form  before considering any trips.

Advice for those intending to travel abroad and for those returning to the UK from specific countries is changing rapidly. The Foreign & Commonwealth Office (FCO) now advises British people against all non-essential travel worldwide. 

Before travelling, or making plans to travel, you must check the latest advice from the Government’s Foreign Travel Advice website. This has links to detailed advice for every country/territory, and you should make sure to check the ‘Summary’ and ‘Health’ sections. There is also a facility to sign up for email alerts for particular countries/territories. 

The University will aim to support any student who is unable to travel back to the UK with continuation of study, so far as is reasonably practicable on a case by case basis. However, students unable to return to the University due to any newly imposed travel restrictions, need to be prepared that the sitting of their exams, and their subsequent teaching and learning activities could be disrupted.

For staff and postgraduate students

Staff and postgraduate students are being instructed not to travel, or to book any international travel for business reasons until further notice. This is to protect individuals from increased risk of contracting the virus, and also to minimise the risk of facilitating its spread.

Future International Travel – do not book until all points detailed below are confirmed

If you are intending to travel at any future point this year, the advice from our insurer is not to book until within a few weeks of the planned trip, and event then only based on a contemporary assessment of the situation. Insurance may not be in place if this guidance is not followed. The assessment process must include confirmation of:
1. The University policy on international travel at the time of booking – if this has not changed to allow travel, the trip should not be booked.
2. FCO guidance not advising against all or against all but essential travel– you should continue to monitor this from the point that a trip has been booked until your return. Take and keep screenshot evidence that the FCO guidance is clear at the date of booking. Please also note and mitigate against any issues or travel restrictions that the FCO provides detail of, even if these do not lead to advice against travel.
3. Completion of the University coronavirus travel risk assessment form confirming that Covid-19 related risks are mitigated.
4. Completion of the online travel form to register for insurance in good time prior to your departure. This must be completed as soon as any financial commitment to the trip has been made (i.e. travel and/or accommodation booked).
5. All travel for work/study purposes should be booked via the University travel partners Click Travel or Key Travel. Booking procedures can be read here: www.exeter.ac.uk/finance/procurement/travel/

For undergraduate students

Students are being are being instructed not to travel, or to book any international travel for study or placement purposes until further notice. This is to protect individuals from increased risk of contracting the virus, and also to minimise the risk of facilitating its spread.

Future International Travel

No travel for work/study may be booked until the University travel restrictions are lifted. This will be confirmed to you by your supervisor or module convenor. Once travel has been confirmed as permitted, normal processes will resume as follows:

1. Check that FCO guidance does not advise against all or against all but essential travel – you should continue to monitor this from the point that a trip has been booked until your return. Take and keep screenshot evidence that the FCO guidance is clear at the date of booking. Please also note and mitigate against any issues or travel restrictions that the FCO provides detail of, even if these do not lead to advice against travel.
2. Completion of the University coronavirus travel risk assessment form confirming that Covid-19 related risks are mitigated. Your supervisor or module convenor can help you with this.
3. Arrange your own personal travel insurance, further information can be found online. Note that insurance must be arranged as soon as any financial commitment to the trip has been made (i.e. travel and/or accommodation booked).
4. All travel for work/study purposes should be booked via the University travel partners Click Travel or Key Travel. Booking procedures can be read here: www.exeter.ac.uk/finance/procurement/travel/

Teaching will be made available online from 23 March until further notice and lab-based project work will be subject to individual risk assessment. Examinations and Assessments will take place online until further notice with alternative arrangements in place where required. You will still be registered as an Exeter student and University accommodation will remain open for the remainder of the academic year.

We advise you to make plans to go home over the next few days if you are able to do so.

We have made important adjustments and preparations which will allow you as an exchange student to return home.

1) Email your home university and inbound@exeter.ac.uk with your decision and your dates of travel.
2) Email your module convenors about your upcoming assessments that cannot be submitted or completed remotely. Your College will be in contact with information about alternative assessments in due course.
3) If you are in University accommodation, email SID with notice that you are leaving early:
Subject line: Accommodation: Exchange Student Early Departure

We are monitoring updates on coronavirus closely and will continue to provide as much advice, care and support as we can to our University community.

For any additional queries concerning your exchange, please contact inbound@exeter.ac.uk

Provided you have completed the online travel insurance form to register for the University of Exeter travel insurance policy, a claim may be considered by insurers if:

The FCO advice on travel to your destination has changed, both after the date of booking travel and after the date that the trip was registered for insurance to:

• Advise against all travel or
• Advise against all but essential travel

If the event which you are going to attend is cancelled by the organisers as a result of Coronavirus prior to your departure, provided you are able to provide documentation and a claim form demonstrating the full circumstances of the situation, a claim can be presented to Insurers for their consideration.

If a University (College or Directorate) decision has been made to cancel a trip to a location for which the FCO continue to advise against all or against all but essential travel, then a claim for the cost incurred to the University can be submitted to the travel insurers for their consideration.

How to claim

A claim form will need to be completed and returned with the required supporting documentation to the insurance office for onward transmission to the insurer for their consideration:
http://www.exeter.ac.uk/cgr/insuranceauditandrisk/insurancepolicies/travel/claims/

Please note we cannot guarantee that a claim will be successful as this decision rests with the travel insurer based on the circumstances of the loss at the time, and in relation to the travel insurance policy documentation. We will of course do everything that we can to ensure that genuine claims are successful.

Exclusions where claims will not be available

If a decision has been taken not to travel to a country where the FCO has not advised against all travel or all but essential travel, the Insurers will not consider a claim, as this is considered to be disinclination to travel.

There is a standard exclusion on our travel insurance policy that claims arising from government directives are excluded by the policy. Therefore if any Government, including the UK or destination countries implement travel bans that cause the cancellation or curtailment of a trip, cover will not be in place to reimburse costs incurred.

Future travel

If a trip was booked prior to any change in FCO guidance, and that guidance now advises against travel, a claim may be made as set out above.

For trips booked now for future dates, it is unlikely that financial losses other than emergency medical expenses will be covered by the Travel Insurers. Please see the following section for more detail if you are planning a future trip: I’m planning on travelling abroad for work/study, what do I need to do?

Concerns about your health and studies

Public Health England (PHE) have updated their advice on what to do if you experience symptoms of the coronavirus (COVID-19). The most common symptoms of coronavirus (COVID-19) are:

- new continuous cough and/or
- high temperature and/or
- shortness of breath/breathing difficulties

If you have symptoms, however mild, please self-isolate for 7 days from when your symptoms started. If you need to self-isolate please let us know so we can make sure you have access to any support you may need. 

If you live with others and you or one of them have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill. For anyone in the household who starts displaying symptoms, they need to stay at home for 7 days from when the symptoms appeared, regardless of what day they are on in the original 14 day isolation period. 

Students

Following our decision to ask students to go home where possible, we are no longer collating information on absence from face to face teaching.

If you are self-isolating, or remaining, in student accommodation: either on campus, in an external student accommodation provider or in privately owned student accommodation, please notify us by email on coronavirusenquiries@exeter.ac.uk giving the following details:

1. Full name
2. Student Number
3. Address - including if you are living in Exeter or Cornwall
4. Period of self-isolating - start and end date
5. Contact telephone number

These details will then be passed to the relevant staff who will contact you to ensure you have access to the support you may need.

You no longer need to use the LISA attendance monitoring system to record absences. From Monday 23 March we are moving to online/remote delivery of teaching, where possible. In addition to this, from 23 March, Examinations and Assessments will take place online until further notice, with alternative arrangements in place where required.

If you have any queries email us on coronavirusenquiries@exeter.ac.uk

Staff

Please use the staff online form to let us know if you are self-isolating. You should also follow the guidance in the Staff FAQ “Reporting Absence – When and how do I report absence?”

Information about pay arrangements can be found online

Contact details for emergencies and out of hours help are listed below:

- Exeter: contact Estate Patrol on 01392 723999 (24 hours)
- Cornwall: contact the Living Support Team on 01326 255341 or via email: ls-team@fxplus.ac.uk (Monday to Friday 9am to 5pm) or the Security and Night Support team on 01326 253503 (evenings 5pm to 9am and weekends)

You do not need to call NHS 111 to go into self-isolation, but please contact us using the details above. If your symptoms worsen during home isolation or are no better after 7 days contact NHS 111 online. If you have no internet access, you should call NHS 111. For a medical emergency always dial 999.

We know for some that coronavirus is of increased concern. Those with chronic medical conditions, such as heart disease, diabetes, lung disease, may feel particularly vulnerable. If you have an existing or underlying health condition and you are worried about your health regarding the coronavirus, we would encourage you to use the NHS 111 online tool.

The NHS will be contacting around 1.2 million people at the highest risk of complications, such as patients having treatment for cancer or people on immunosuppressant therapy, who will be asked to isolate at home for 12 weeks to protect themselves. They will get special guidance from the NHS.

If you are self isolating on advice from Public Health England (PHE) please let us know by emailing coronavirusenquiries@exeter.ac.uk

Similarly, if you have any relevant underlying health conditions we need to be aware of, please let us know by emailing coronavirusenquiries@exeter.ac.uk

In the meantime, we are identifying and communicating directly with anyone we know has recently travelled from affected countries and need to self-isolate regardless of the state of their health.

General updates on coronavirus (COVID-19)

Common signs of the infection include a fever, cough, or shortness of breath.

The Department of Health and Social Care and Public Health England (PHE) update the UK’s COVID-19 information on a regular basis.

PHE have created a blog ‘Novel Coronavirus: what you need to know’. The World Health Organisation (WHO) have also created a dedicated website for information and guidance. 

To find out more about what the health and social care system across the UK has done to tackle the coronavirus (COVID-19) outbreak, and what it plans to do next, please read the  Coronavirus action plan: a guide to what you can expect across the UK.

Yes it is safe. People receiving packages from any affected country or area are not at risk of contracting the Coronavirus. From previous analysis, the World Health Organisation has confirmed that coronaviruses do not survive long on objects such as letters or packages.

Face masks play a very important role in clinical settings, such as hospitals but there’s very little evidence of widespread benefit from their use outside of these clinical settings. Facemasks must be worn correctly, changed frequently, removed properly and disposed of safely in order to be effective. 

Public Health England (PHE) is advising those who are at increased risk of severe illness from coronavirus (COVID-19) to be particularly stringent in following social distancing measures. The Government have identified those that are classified as extremely vulnerable, and those that are at increased risk of severe illness, online.

Guidance on those who are at increased risk of severe illness
Guidance on who is classified as extremely vulnerable

If you are classed as extremely vulnerable, your GP or the NHS in England will contact you directly with advice about the more stringent measures you should take, in order to keep yourself and others safe. For now, you should rigorously follow the social distancing advice from PHE.

If you are worried about your health regarding the coronavirus, you can use the NHS 111 online tool or contact your GP for further advice.
If you are a member of staff, you can talk to your line manager about being in a high risk category.
If you are a student, you can contact your GP or relevant health professional for advice. If you would like Wellbeing support, you can contact Wellbeing Services.

 

The Government has released a document on social distancing measures. Social distancing measures are steps you can take to reduce the social interaction between people.

They are:

  1. Avoid contact with someone who is displaying symptoms of coronavirus (COVID-19). These symptoms include high temperature and/or new and continuous cough; 
  2. Avoid non-essential use of public transport, varying your travel times to avoid rush hour, when possible;  
  3. Work from home, where possible. Your employer should support you to do this. Please refer to employer guidance for more information 
  4. Avoid large gatherings, and gatherings in smaller public spaces such as pubs, cinemas, restaurants, theatres, bars, clubs 
  5. Avoid gatherings with friends and family. Keep in touch using remote technology such as phone, internet, and social media. 
  6. Use telephone or online services to contact your GP or other essential services.

Everyone should be trying to follow these measures as much as is pragmatic.

Advice for parents

Unfortunately, we are not able to discuss the details of individual students with parents, guardians or carers unless the student gives us permission to do so, but please be assured we are keeping students up to date with the latest information, which can be found on this webpage and also via the Public Health England (PHE) webpages. We would encourage any student with an underlying health condition to speak to their GP for advice. 

We encourage you to make contact with your child directly and re-emphasise the need to contact 111 if they are worried about their health.