Supplying the University
Purchase orders (POs)
The University still operates a ‘No purchase order, no pay’ policy, therefore please do not accept requests for goods or services, or attempt delivery of goods and services until you have received an official purchase order from the University of Exeter. Any goods and services supplied without an official purchase order may not be paid for by the University. Invoices received without referencing a valid purchase order will delay your invoice being processed and/or paid.
Suppliers are advised to validate all University of Exeter purchase orders with our Procurement Operations team. Please email procurement-operations@exeter.ac.uk to have your purchase order validated, or to raise any queries you have.
Procurement
Please continue to monitor CTM for business opportunities.
Invoices and Payments
The University is currently not able to process any paper-based invoices. All invoices must be emailed to invoices@exeter.ac.uk. This will enable the University to process your invoices promptly.
The University is working hard to ensure all payments are made within the terms of the contract / order. Our standard payment terms are 30 days from receipt of a valid and undisputed invoice. Please only contact the University if you have a query related to a payment which is overdue.
For further information on invoicing please download our Invoicing Procedures for Suppliers to the University of Exeter (pdf).
Key contacts
University telephone lines are still up and running by may be busy at times. Thank you for your support during this time. To help us respond to you as quickly as possible please send correspondence to our shared e-mail inboxes, where available staff will be able to access your request or query:
Payment queries Accounts: accountspayableenquiries@exeter.ac.uk
Purchasing and contract related enquiries: procurement-operations@exeter.ac.uk
Procurement and tender related enquiries: procurement@exeter.ac.uk
The University chooses its suppliers through a competitive tendering process (or quotations for lower values). The University does not have 'approved supplier lists', only contracts, framework agreements or similar arrangements. To see opportunities please register for free on the UoE tendering service CTM (more infromation in below tab).
Opportunities are advertised on Find a Tender, Contracts Finder and the Official Journal of the European Union, where applicable.
The University uses CTM as its e-tendering system. To view or download tender documents, you must first be registered with CTM, registration and use of the system is free of charge.
To prevent duplication, before registering on CTM, please check if your company is already registered. If you are not on the CTM system then you can register now.
If you require further assistance?
For any system issues please contact the EU-Supply helpdesk on uksupport@eu-supply.com.
Inquiries regarding tenders please contact us via procurement@exeter.ac.uk.
- As a member of the Southern Universities Purchasing Consortium (SUPC), the University of Exeter has access to all agreements offered by and available to SUPC. Find out how to tender for SUPC frameworks.
- The University can also utilise Crown Commercial Service (CCS) frameworks.
- For catering, the TUCO framework can be used.
| Goods and services (Standard T&Cs on Purchase Orders) | standard T&Cs for goods and services |
| Goods | Template contract for the sale of goods |
| Services | Terms and Conditions for Supply |
| Short Form Consultancy | t and c guidance notes consultancy shortt and c guidance notes consultancy short |
| Long Form Consultancy | long |
| IT | Terms & conditions ICT |
The purchase order should have the requisitioner's name and contact details printed on the purchase order, please contact the requisitioner if there are any issues with the purchase order. If you require any further support please contact procurement-operations@exeter.ac.uk
If you have any questions about an invoice please contact accountspayableenquiries@exeter.ac.uk