When you arrive
When you arrive
Before completing these tasks make sure you complete those in Before you arrive. The essential tasks listed below are for you to complete when you arrive at university, information for arrivals outside of Freshers' Week is also contained.
For more information on collecting your room key at Exeter campuses check Arrivals and Freshers' Week information or for students studying at the Penryn Campus, Cornwall, check the Arrivals and Welcome page.
We will email you details about when and where you can collect your room key for university accommodation before your arrival. Please check the accommodation office website for further information and who to contact if you have any questions.
Your UniCard is a vital part of your university life. You will need your Unicard to access some university accommodations, to take out physical books from the library amongst other things. See applying for your UniCard if you haven't yet applied (6th January for January starters). If you do not apply for your unicard by the deadline for your campus it might take several weeks after your arrival on campus.
Please bring photo ID when collecting your UniCard.
UPDATE 11/01/2021: Please only collect your card if you need it urgentyly.
Exeter: Streatham campus
- SID Forum, Monday - Friday 09.00-17.00
Exeter: St Lukes campus
- to be confirmed
Penryn Campus: All students
- If you are living in Glasney Student Village or Packsaddle you can collect your UniCard at Glasney Lodge from 14 September. If you are living in The Sidings, your UniCard will be available for you there.
- For those living in other residences, cards can be collected from the Compass Information Desk based in the library (Monday - Friday 09.00-17.00)
- Please bring photo ID with you.
What to do if your UniCard isn't there to collect?
You submitted your photo online by 6 January deadline?
If you did and your card isn't available please contact SID online who will check your card status and advise you.
You didn't submit a photo online
Please submit your photo now to the UniCard Portal and you will be emailed once your card is ready.
You submitted a photo online after 6 January.
Your card is being printed and you will be contacted by SID once it is ready.
We have welcome packs and safety packs available for all new students arriving on our campuses. Your pack will contain a t-shirt, eco-mug and water bottle and you’ll also receive a pack of safety items including three re-usable face masks and a thermometer. Details of where to pick up your welcome pack can be found below.
If you need any advice or support on campus when you arrive, please ask anyone wearing a bright blue University of Exeter polo-shirt. These are our new Here to Help team who will be available to help with queries and to direct and support you to navigate campus and buildings in a COVID-19 secure way. You’ll find them in the marquees outside the Forum, Streatham Campus, at St Luke’s Quad and around campus at Penryn.
Exeter: Streatham campus
- Main reception (by Great Hall) Monday - Friday 8.30-5.15
Exeter: St Luke's campus
- St Luke's Hub, Monday - Friday 9.00-5.00
- Now: please go to Environment and Sustainability Institute (ESI) Reception
- 7-8 and 11-12 January 2021, 10am-3pm Environment and Sustainability Institute (ESI) Reception
Your academic induction programme is an important introduction to your studies, your course and your college. If you have any questions which aren’t covered in the induction or you have arrived late to campus and have missed induction sessions you can contact your Info Point. They will inform you about any College procedures and how to contact your Personal Tutor or Supervisor for your initial meeting.
To find out what college you are in and find a suitable contact visit our Academic Colleges and subject disciplines.
Join our student ambassador community daily from 2-3pm, running from 11 to 19 January in a group Zoom session. Warm Welcome Sessions are a great place for you to ask any questions about the university and student life and connect to other students in a virtual forum as you join our campuses for the first time or settle into your new environment.
Additional tasks for international students
Make sure you complete the tasks above as well as below when you arrive at university.
Once you have registered and arrived in the UK, you will need to send us a copy of your passport and visa. We will send you an email with instructions on how to do this after you register.
It is important that international students who are with us for more than 6 months register with a Health Centre or the doctors' (GP) surgery near your accommodation . Students with us for less than six months may not register with a Health Centre but are entitled to emergency health care. You can find out how and where to register here.
Many UK banks do not let you open a bank account until you are in the UK and have registered on a programme of full-time study. It can take up to 2 weeks to open a bank account. Find out how to do this here.
If English is your second language you may wish to enrol in some free support classes or look at the possibility of credit bearing module options here.
All students under 25 years of age starting at the University of Exeter are advised to have the Meningitis ACWY vaccination. If you haven’t had this already in your home country, our Student Health Centres will vaccinate you for free:
I decided to create the Ultimate Bucket List for a first year student here at Exeter.
Get lost wandering around the green forestry of Exeter’s campus and find out why our student blogger Tessa wants you to take part in nineteen challenges to ensure you live your best life at the University of Exeter. Take a look at Tessa's blog.