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When you arrive

When you arrive

Before completing these tasks make sure you complete those in Before you arrive. The essential tasks listed below are for you to complete when you arrive at university, information for arrivals outside of Freshers' Week is also contained.

Exeter Campuses

For more information on arriving at your accommodation and settling in, take a look at our moving in pages and New Arrivals Guide. You will receive arrival instructions, which tell you where to collect your key, when you book your arrivals slot online.

Cornwall Campuses

For students studying at the Penryn Campus, Cornwall, please check the Arrivals and Welcome page.

Your UniCard is a vital part of your university life. You will need your Unicard to do things like access buildings and take out physical books from the library. See applying for your UniCard if you haven't yet applied.

Please bring photo ID when collecting your UniCard.    

Streatham Campus

If you are a UK national

After 20 September, collection from:

If you are a non-UK national

You should collect your Unicard when you attend International Student Clearance from Thursday 14 September.

St Luke's Campus

Collection from:

  • Info Point from Monday 18 September

You submitted your photo online by the deadline?
If you did and your card isn't available please log an enquiry in SID Online using the “Unicard” category. The SID Team will check your card status and advise you.

You didn't submit a photo online
Please submit your photo now to the UniCard Portal. Cards can be collected from SID 48 hours after you have received the photo approval confirmation email.

Penryn Campus

Students arriving at Penryn Campus, Cornwall can collect their ID cards at the Info Point in the Peter Lanyon Building.

You submitted your photo online by the deadline?
If you did and your card isn't available please email The Info Point Team will check your card status and advise you.

You didn't submit a photo online
Please submit your photo now to the UniCard Portal. Cards can be collected from SID 48 hours after you have received the photo approval confirmation email.  

You submitted a photo online after the deadline.
Your card will be printed and can be collected from Penryn Info Point 48 hours after you have received the photo approval confirmation email.  

We strongly encourage you to arrive on campus in time for Welcome Weekend. If your travel is delayed however our latest arrival and registration date (for students on undergraduate and masters programmes) is 3 weeks following your programme start date. If you think that you will not be able to arrive before this date you will need to contact your Info Point, who will be able to advise you on your options. If you are a research student, please contact

If you arrive outside Welcome Week we encourage you to book onto a Late Arrivals Meeting where you will be able to talk through all the things you need to do and go on a campus tour. 

Your Academic Induction is an important introduction to your course and subject. This will be held during Welcome Week. It's an opportunity to meet your new classmates, as well as some of the lecturers who run your course.

If you have any questions which aren’t covered in the induction or you have arrived late to campus and have missed induction sessions you can contact your Info Point. They will inform you about any faculty or department procedures and how to contact your Personal Tutor or Supervisor for your initial meeting.

Exeter accommodation

In Exeter all bedrooms in our residences have access to Glide Student internet. The Glide Student service offers both wired* and wireless connectivity, allowing for the use of devices including desk-tops, notebooks, games consoles, tablets and smart phones running various operating systems.

In addition to the Internet access in the bedrooms, many communal and some external areas are also provided with WiFi coverage.

Glide Student operates a Support Desk that can be contacted 24 hours a day, 365 days a year. The Support Desk can be contacted by Twitter, telephone, email, ‘Live Chat’ (Instant Messaging) or SMS or you can also download the support app 'Glide Support' via the Apple store or through Google Play. Here is a User Guide with instructions on how to connect and you will also receive them in a printed format upon your arrival. 

Penryn accommodation

Penryn students in Glasney Village use ResNet; you will have a basic broadband package included in your accommodation fees and will be able to log onto ResNet with your student ID and password.

Students living in the Sidings in Penryn have a slightly different internet offering managed through CRM Students.

Additional tasks for international students

Make sure you complete the tasks above as well as below when you arrive at university.

Once you have arrived in the UK, you will need to bring your passport and immigration status (or visa) to us so that we can take a copy of it - this is called International Student Clearance. You will not be able to collect your UniCard until you have done this.

If you have opted to have your BRP card to be delivered to the University, we will contact you when we have received it. You will be able to collect it when you come to International Student Clearance.

You will receive information on how to attend International Student Clearance in your Welcome to the University of Exeter email. 

Our International Welcome Programmes will help you get settled. The programmes are full of information sessions, online tours and events. 

It is important that international students who are with us for more than 6 months register with a Health Centre or the doctors' (GP) surgery near your accommodation. Students with us for less than six months may not register with a Health Centre but are entitled to emergency health care. You can find out how and where to register here.


Wherever possible, it is recommended that all students under the age of 25 receive the Meningitis ACWY vaccine before coming to university and you should also ensure you have had two doses of the Measles Mumps and Rubella (MMR) vaccination before you join us. If you have not received these, or are unsure, we suggest discussing this with your Health Centre on arrival. 

Many UK banks do not let you open a bank account until you are in the UK and have registered on a programme of full-time study. It can take up to 2 weeks to open a bank account. Find out how to open a bank account here.

If English is your second language you may wish to enrol in some free support classes or look at the possibility of credit bearing module options. Find out about English language support here.

Orientation session for Erasmus and International Exchange/Study Abroad students will be held (via Zoom) during Welcome Week.  Please also see the International Welcome Programme sessions for Exeter and International Welcome Programmes for Cornwall to help with your transition to life in the UK. 

All students under 25 years of age starting at the University of Exeter are advised to have the Meningitis ACWY vaccination. Our Student Health Centre in Exeter will vaccinate you for free and it is offered in doctors' surgeries in Cornwall too.

Exeter campuses (Streatham and St Luke's)

Cornwall campuses (Penryn and Truro)