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About us

We are offering a digital first service with the option to meet with us on the Streatham or Penryn campus by request.  If you cannot find the information you are looking for on our website here are other ways to get in touch:

Digital drop-ins

Quick question? We offer regular drop-in sessions of 5-10 minutes for a quick chat over Zoom with an adviser.

Suitable for currently registered students.

Register here

EU Settlement Scheme

Quick question about EUSS? We offer regular drop-in sessions of 5-10 minutes for a quick chat over Zoom with an adviser.

Suitable only for EU students with questions about the EU Settlement Scheme - register here


Join us in a live webinar where we will provide expert advice about visa applications and the EU Settlement Scheme and information about our service.

Register or watch previous recordings here.

Digital appointments (50 mins)

UK only. For visa applications in the UK and more complex queries, we offer 50 minute Microsoft Teams appointments.  During the start of term, appointments are prioritised depending on visa expiry dates. 

Request an appointment here.

On-campus appointments

UK only. If you are unable to meet with us online or prefer to see us in person, we will be offering short appointments on the Streatham campus during term time.

Request an appointment here or at the SID desk.

Email or Phone


SID enquiry: Log SID Enquiry

Tel: 0300 555 0444 (UK)
+441392 724724 (International)

Staff: contact individuals via direct email


Students in Cornwall can access any of our services described on this page.  If you have a Cornwall specific question please contact our International Student Adviser on the Penryn Campus.

Appointments: Email to arrange a suitable appointment time (online or on campus)


Meet the team

International Student Support is dedicated to advising and supporting all non-UK students across the University. Authorised by the Office of Immigration Services commissioner (OISC) we are qualified to provide the most current immigration advice covering a range of visa types. 

Service standards

We aim to ensure our students have an excellent experience of our service and strive to provide accurate professional help and advice to support students through their journey.

For further information on our service standards, how to give feedback or make a complaint, see here.