Watch our video to find out about the service.

Airport Collection Service

Airport Collection Service

Airport Collection Service

We’re looking forward to welcoming you to the University.  To aid in your travel to the UK, we run our Airport Collection Service from London Heathrow to your campus. Details of the services and how to book are found below. 

If our scheduled coaches do not meet your arrival time you will find information on how to travel to campus from Heathrow on our planning your travel to University web page.  

New StudentsClick on the header below for your campus service:

Heathrow to Devon campuses (Streatham and St Lukes)

Our Airport Collection Service is available on Saturday 14 and Sunday 15 September 2024. 
Coaches will be departing from terminal 5, London Heathrow, at 9am, 10,30am, 12 noon, 1.30pm and 2pm on both days to Streatham campus. 
Tickets are £50 per seat. 

You also have the option of booking a packed lunch at £5. This will be ready for you when you arrive at the Streatham Campus. Full details of what is included is on our booking page. 

BOOKINGS HAVE NOW CLOSED. Please see our advice for travelling by public transport: Planning Your Travel to University

What to do on the day:

  • If you experience issues at immigration please contact Estate Patrol (01392 723999) who will ask our immigration specialist to call you. 
  • All coaches will be leaving from Heathrow terminal 5. 
  • Please come and find the Exeter International Welcome Team in Terminal 5 arrivals area. They will be wearing bright pink t-shirts and holding Exeter signs. 
  • Aim to be with the team and book in at least 30 minutes before your coach scheduled departure time.
  • Please ensure that your booking reference is either accessible on your mobile phone or that you have a printed copy with you. 
  • We have free SIM cards with some pre loaded credit should you require it on arrival. Our friends and family always appreciate knowing we have arrived safely! 
  • You will not be required to wear a face mask throughout your journey to Exeter but please feel free to do so if you want to. Please bring a bottled drink for the journey but we request that you do not eat on the coach. Our coaches have air conditioning and toilets and we hope you have a comfortable journey. Journey time to Exeter is approximately 3 hours. 
  • The coaches will leave on time. If you miss your booked coach we will try to allocate you to the next coach if there is space available. If you miss the last coach please look at our advice on travelling independently to Exeter. 
  • If your flight is cancelled, or if you have not boarded the flight, please email acs@exeter.ac.uk to let us know.

Airport Collection Service to Cornwall campuses (Penryn and Truro)

Our Airport Collection Service is available on Saturday 14 and Sunday 15 September 2024. 
Coaches will be departing from terminal 5, London Heathrow, at 11am on both days to Penryn campus.
Tickets are £50 per seat. 

BOOKINGS HAVE NOW CLOSED. Please see our advice for travelling by public transport: Planning Your Travel to University

What to do on the day:

  • If you experience issues at immigration please contact Estate Patrol (01392 723999) who will ask our immigration specialist to call you. 
  • All coaches will be leaving from Heathrow terminal 5. 
  • Please come and find the Exeter International Welcome Team in Terminal 5 arrivals area. They will be wearing bright pink t-shirts and holding Exeter signs. 
  • Aim to be with the team and book in at least 30 minutes before your coach scheduled departure time.
  • Please ensure that your booking reference is either accessible on your mobile phone or that you have a printed copy with you. 
  • We have free SIM cards with some pre loaded credit should you require it on arrival. Our friends and family always appreciate knowing we have arrived safely! 
  • You will not be required to wear a face mask throughout your journey to Exeter but please feel free to do so if you want to. Please bring a bottled drink for the journey but we request that you do not eat on the coach. Our coaches have air conditioning and toilets and we hope you have a comfortable journey. Journey time to Penryn is approximately 5 hours. 
  • The coaches will leave on time. If you miss your booked coach we will try to allocate you to the next coach if there is space available. If you miss the last coach please look at our advice on travelling independently to Exeter. 
  • If your flight is cancelled, or if you have not boarded the flight, please email acs@exeter.ac.uk to let us know.

If you are planning to arrive outside of the September arrivals period, we hope you find the information on our  'Planning your Travel to University'pages useful to aid you in planning your own independent travel to campus.