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About us

We are offering a digital first service with the option to meet with us on the Streatham or Penryn campus by request.  If you cannot find the information you are looking for on our website here are other ways to get in touch:

Online drop-ins

Quick question? We offer regular drop-in sessions of 5-10 minutes for a quick chat over Zoom with an adviser.

Suitable for students both inside and outside the UK.

Register here

Digital appointments

Suitable for students who are currently inside the UK. For visa applications in the UK and more complex queries, we offer 45 minute MS Teams appointments. During the start of term, appointments are reduced to 30 minutes and prioritised based on visa expiry dates. 

Request an appointment here.


Students in Cornwall can access any of our services described on this page.  If you have a Cornwall specific question, contact our International Student Advisers on the Penryn Campus directly 

Appointments: On campus appointments available at the start of term or by special request.



Join us in a live webinar where we will provide expert advice about visa applications and information about our service.

Register or watch previous recordings here.

Email or Phone

For general information as available on this website, call the Student Information Desk: 0300 555 0444 (UK) or +441392 724724 (International)

For specialised advice email

For Staff: contact individuals via MS Teams

Meet the team

International Student Support is dedicated to advising and supporting all non-UK students across the University. Authorised by the Office of Immigration Services commissioner (OISC) we are qualified to provide the most current immigration advice covering a range of visa types. 

Service standards

We aim to ensure our students have an excellent experience of our service and strive to provide accurate professional help and advice to support students through their journey.

For further information on our service standards, how to give feedback or make a complaint, see here.