Organisational Change Management
| Module title | Organisational Change Management |
|---|---|
| Module code | BEM2052DA |
| Academic year | 2023/4 |
| Credits | 30 |
| Module staff |
| Duration: Term | 1 | 2 | 3 |
|---|---|---|---|
| Duration: Weeks | 10 |
| Number students taking module (anticipated) | 50 |
|---|
Module description
This module will enable you to understand the intricacies of working with the project sponsor and within a programme to prepare organisations, teams and individuals for organisational change including analysis of the current state, preparation of an envisaged future state and plans for progressing from one to the other.
This will also enable you to understand the organisational influences and demands on the management of a project, to best achieve benefits and goals. This will include impacts of change from the delivery of project outcomes and possible organisational resistance and approaches to overcome these as well as the benefits of a change or transformation strategy.
Module aims - intentions of the module
This module aims to equip you with the skills and knowledge required to fully understand the role that organisational change management plays within the project or programme to enable the best business outcome, in both academic and employment context. This will be achieved be exploring the role and importance of organisation change management and broader appreciation of the business environment, as well as processes and systems that ensure projects are delivered effectively to deliver the optimum outcome. You will also engage in practical, employability-orientated skill sessions focused on: managing other through change, importance of everyone understanding the strategic drivers for change, key resource allocation, risk management and transfer into Business As Usual and the importance of engagement with impacted populations and their leadership throughout. Once completed, you will be able to recognise your own skills and the roles you can perform in ensuring that project delivery outcomes land smoothly with the business areas and stakeholders in a way that fully supports the strategy.
You will further explore the ‘The Golden Thread’ approach and how this can assist with connecting the high level vision of the business to the outcome deliverables of projects.
Intended Learning Outcomes (ILOs)
ILO: Module-specific skills
On successfully completing the module you will be able to...
- 1. Recommend how to work with the project sponsor and within a programme to prepare organisations, teams and individuals for organisational change including consideration of the current state, preparation of an envisaged future state and plans for progressing from one to the other. (Knowledge 4)
- 2. Evaluate different change models, including Kotter, Lewin, McKinsey 7S Framework, Maslow Hierarchy of Needs etc. and the pros and cons of each related to different change environments. (Knowledge 4)
- 3. Justify utilising neuroscience to manage organisational change (Knowledge 4)
ILO: Discipline-specific skills
On successfully completing the module you will be able to...
- 4. Evaluate the context, opportunities and challenges presented by projects in a range of organisational settings, appreciating the differences within both large and small organisations and in different industry sectors and the consequent need for tailoring. (Skill 2)
- 5. Evaluate the operating constraints that apply to projects including ethical, legal and regulatory considerations, in agreeing delivery outcomes. (Skill 2)
ILO: Personal and key skills
On successfully completing the module you will be able to...
- 6. Justify collaborative techniques to build rapport and trust, develop networks and maintain relationships. (Behaviour 2)
- 7. Evaluate understanding of the bigger picture and work enthusiastically and creatively to analyse problems and develop innovative and workable solutions to problems. (Behaviour 6)
- 8. Exemplify a solution focus, not a problem focus and to be positive and adaptable, responding well to feedback and the need for change. (Behaviour 6)
- 9. Exemplify openness, approachability, and authenticity with an ability to build and maintain trust with others. (Behaviour 5)
Syllabus plan
Recognise the influence of internal and external culture on a project and integrate this into a project’s approach, objectives and processes
- how to assess the culture and values of the society and their implications for the project
- how to align the project with the formal culture and corporate values of an organisation (such as Corporate Social Responsibility)
- how to assess the implications for a project of the informal culture and values of an organisation
Influence and manage the alignment of a project to relevant standards and regulations.
- how to identify and ensure a project complies with identified and relevant legislation (including the legal policies of the organisation, contract law, employment law, intellectual property)
- how to identify and ensure a project complies with all relevant health, safety, security and environmental regulations
- how to identify and ensure a project complies with all relevant codes of conduct and professional regulation
- how to identify and ensure a project complies with relevant sustainability principles and objectives
- how to assess, use and develop professional standards and tools for a Project
Achieve benefits and goals of the project.
- the impact of change from the delivery of project outcomes and possible organisational resistance
- the benefits of a change or transformation strategy
- different approaches to overcoming resistance to change (including innovators, early adopters, the majority, laggard
Learning activities and teaching methods (given in hours of study time)
| Scheduled Learning and Teaching Activities | Guided independent study | Placement / study abroad |
|---|---|---|
| 34 | 60 | 206 |
Details of learning activities and teaching methods
| Category | Hours of study time | Description |
|---|---|---|
| Scheduled teaching and learning activity | 34 | masterclass days and 4 webinars |
| Placement | 206 | Project management in the workplace - Work activities including for example project team meetings, discussions, stakeholder engagement, project planning and implementation |
| Guided Independent study | 60 | Reading, research, web based activities on ELE |
Formative assessment
| Form of assessment | Size of the assessment (eg length / duration) | ILOs assessed | Feedback method |
|---|---|---|---|
| Annotated Bibliography (Researched by students in groups) with top 3 best sources | 1000 words | 1-3 | Verbal in masterclass |
| Voice over slide deck plan as individuals | 500 words | 1-9 | Written in ELE |
Summative assessment (% of credit)
| Coursework | Written exams | Practical exams |
|---|---|---|
| 100 | 0 | 0 |
Details of summative assessment
| Form of assessment | % of credit | Size of the assessment (eg length / duration) | ILOs assessed | Feedback method |
|---|---|---|---|---|
| Critical analysis of key success factors and pitfalls when managing organisation change | 50 | 3000 words (+/- 10%) | 1-3 | Written |
| Individual voice over presentation | 50 | Equivalent to 2000 words with 15 minutes narrative plus accompanying notes pages | 1-9 | Written |
Details of re-assessment (where required by referral or deferral)
| Original form of assessment | Form of re-assessment | ILOs re-assessed | Timescale for re-assessment |
|---|---|---|---|
| Critical analysis of key success factors and pitfalls when managing organisation change | Critical analysis of key success factors and pitfalls when managing organisation change - 3000 words (+/- 10%) | 1-3 | 6 weeks |
| Individual voice over presentation | Critical analysis of key success factors and pitfalls when managing organisation change - Equivalent to 2000 words with 15 minutes narrative plus accompanying notes pages | 1-9 | 6 weeks |
Re-assessment notes
Deferral – if you miss an assessment for certificated reasons judged acceptable by the Mitigation Committee, you will normally be either deferred in the assessment or an extension may be granted. The mark given for a re-assessment taken as a result of deferral will not be capped and will be treated as it would be if it were your first attempt at the assessment.
Referral – if you have failed the module overall (ie a final overall module mark of less than 40%) you will be required to sit a further examination. The mark given for a re-assessment taken as a result of referral will count for 100% of the final mark and will be capped at 40%.
Indicative learning resources - Basic reading
- Dittmann K, Dirbanis K, & Meier T (2021) Project Management (IPMA) Study Guide for Level D and Basic Certification (GPM), Haufe Lexware
- Organizational Change, Leadership and Ethics (Leading Organizations towards Sustainability) (2023) Edited by Rune Rodnem By, Bernard Burnes and Mark Hughes, 2nd Edition, Routledge
- Kotter JP, (2012) Leading Change, Harvard Business Review Press
- Scarlett H (2019) Neuroscience for Organizational Change – An evidence-based practical guide to managing change, Kogan Page
- Maylor, H. (2010) Project Management Harlow, Essex, Pearson Educations Ltd
- Burke, R. and Barron, S. (2014) Project Management Leadership: Building Creative Teams , J Wiley and Sons
- Newton, R. (2006) Project Management Step by Step, How to Plan and Manage a Highly Successful Project, Pearson Education Ltd
- Kersten Mik (2019 Project to Product: How Value Stream Networks will transform IT and Business: How to survive and thrive in the age of Digital Disruption with the flow, IT Revolution Press
- Smart, Jonathan (2022) Sooner, Safer, Happier: Antipatterns and patterns for Business Agility, IT Revolution Press
Indicative learning resources - Web based and electronic resources
- IPMA Level D Qualification | APM Exams
- Association of Project Management http://www.apm.org.uk/
- Journal of Change Management – Reframing Leadership and Organizational Practice – Taylor and Francis Online
- ISO 9000 http://www.iso.org/iso/iso_9000
- Prince 2 http://www.prince-officialsite.com/
- Scaled Agile Framework (SAFe) https://scaledagileframework.com/
| Credit value | 30 |
|---|---|
| Module ECTS | 15 |
| Module pre-requisites | None |
| Module co-requisites | None |
| NQF level (module) | 5 |
| Available as distance learning? | Yes |
| Origin date | 14/04/2023 |
