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Our commitment to your university experience

Choosing to study at university is a big decision

This year, more than any other, we understand that you may feel both excited and nervous about starting university in September. You might be worried about making new friends, or what the new teaching experience will be like.

Whilst we can’t make any promises about what the future will bring, we do know that we are absolutely committed to your safety and wellbeing, your education and your future success, and ultimately giving you the best university experience we can.

Our students are at the heart of everything we do, and we value your opinions and concerns. That’s why we listened to our current students this year and introduced the ‘No Detriment’ policy to provide assurance to students that their academic results will be protected from the impact of the pandemic.

During the first lockdown of 2020, we offered accommodation refunds for students who had to leave University-owned accommodation and who were unable to return due to the unfolding pandemic. We’re also proud to be one of the first universities to confirm that our students wouldn't pay for accommodation during the January 2021 lockdown.

Your safety is our priority, and we have been praised by both the local authority and Public Health England on our approach to the pandemic and dedication to our students and the local community.

Moving forwards, we’re working as hard as possible to make your university experience safe, inspiring and fun. We can’t wait to welcome you to our friendly, inclusive and supportive community this autumn and into 2022.

We’ll keep updating this page, and our FAQs to make sure you have the most up to date information at all times.

Your education

We support all our students, irrespective of background, in helping them succeed and realise their extraordinary ambitions. We know that this year has been tough, and you may not have had as much face-to-face teaching as you usually would, so we’ll try to make your move to university as easy as possible.

In challenging times, we’ve done everything possible to provide students with the best educational experience possible. Our inspiring academics have ensured that COVID-19 doesn’t get in the way of learning and have continued to deliver the same excellent teaching and research throughout 2020 and beyond.

Whatever this year brings, we’re aiming to deliver as much on-campus as possible, enhanced by the best bits of our online teaching and personal academic support. Our blended approach will combine live teaching with more flexible learning activities to provide an excellent education experience that can quickly adapt to changing circumstances and Government guidance.

We’ll help you adjust to this new way of learning and get to grips with new technologies by using our enhanced digital learning resources, and our Digital Hub, to support your studies.

We’re committed to our teaching, and supporting you getting your world class degree.

Last year when the pandemic started the University put in place a no detriment policy to make sure no one’s grades were affected because of Covid-19 outbreak.

This was a student-led initiative but I think the University were brilliant at listening to the students and taking their comments on board. It was reassuring to have this in place at a time when the pandemic was so new and everything was unknown.

Read more from Jess, from Swindon

Jess, from Swindon

Studying BA Classical Studies and Philosophy at the Streatham Campus

Your campus experience

We’re lucky to have three of the most beautiful, green campuses in the UK, providing plenty of areas to socialise with friends and enjoy green landscapes and outside space.

We have been committed to making our campuses some of the safest places in the UK, reacting quickly to changing government guidelines and alert levels.

We have worked incredibly hard together to control the transmission of COVID-19 within our University community, and have put in place a number of safety measures across our campuses and buildings.

We’ve introduced testing for students and staff returning to campus, added signage for social distancing and added enhanced cleaning in all our buildings and accommodation.

When you arrive at one of our campuses this autumn, we’ll make sure that whatever the situation, you are welcomed and looked after.

Read more about our campuses >>

In terms of the pandemic, I think the university has done the best they possibly could have, everybody has been thrown into this unpredictable, sudden situation and the university has reacted quickly and done really well with communications.

They have really invested in digital learning. I know the lecturers and everybody behind the scenes has put a lot of effort in. They are continually trying to adapt to our feedback and make it work for us.

Read more from Katie, a mature student

Katie, a mature student

Studying Marine Biology at the Penryn Campus

Your student experience

Whether you’re based at our Penryn, St Luke’s or Streatham Campus, we’re committed to making your student experience the best it can be. With bars, pubs, clubs, theatres and music venues, our campuses offer plenty to keep you entertained. You’ll also find world class sports facilities for beginners and athletes alike.

Plus, with over 400 sports clubs and societies across our three campuses that you could be a part of, there really is something for everyone.  This year our student societies have welcomed new students with online events and smaller in-person socially distanced activities when allowed. Not only have our student societies been amazing at adapting to the changing situation, but they’ve also supported each other’s wellbeing in a way that we couldn’t have anticipated.

Choose to study in the buzzing city of Exeter, with its cultural sights, quirky quayside and great collection of high street and independent shops, bars and restaurants.

Or choose innovative Penryn, set in a beautiful location next to the quintessential English waterside town of Falmouth, with its International Sea Shanty festival and much more!

There are plenty of opportunities to make the most of your time here and we can’t wait to welcome you to our fun, inclusive and active community.

Discover more about student life >>

Unfortunately both my second year and third year field trips were cancelled because of the pandemic. It wasn’t quite the Pyrenees, but we did do a virtual field course instead.

I have to give credit to the department because they put together a really good programme. I think the University has handled the pandemic in such a good way considering the circumstances. In terms of what the University has done with online learning, I actually find it more engaging. Also, sometimes a big busy lecture hall can be quite intimidating but I find online teaching much more approachable and engaging.

Read more from Zac, from North London

Zac, from North London

Studying Zoology at the Penryn Campus

Your community

At the University of Exeter, we believe that all students should have equal and fair access to Higher Education and we pride ourselves on the diversity of our community.

We recognise that studying at university isn’t straightforward for everyone. We are committed to supporting students from all backgrounds and supporting our LGBTQ+ community to build an inclusive learning environment.

We welcome students from over 150 countries around the globe, from all walks of life, and celebrate all people and cultures.

We ensure our facilities support equality and diversity across all our campuses and with multi-faith chaplaincies and quiet spaces on offer, you will have time to rest and reset.

Our beautiful campuses are full of art and history, from museums and sculpture trails on our Exeter campuses to the Academy of Music and Theatre Arts at Penryn.

From volunteering societies to our academic research, we are passionate about supporting our local community and the world around us.

We’ve been at the heart of the COVID-19 response through our research expertise, working closely with the NHS, police, councils and other regional bodies to tackle the virus and support economic recovery.

Our research into COVID-19 has covered everything from analysis of clinical data to aid treatments, to understanding the economic and social impacts of the pandemic around the world.

When you join our community, you’ll be joining one that is passionate about making positive change to the world around us.

Supporting students from all backgrounds >>

As an international student I’ve found everyone at Exeter very welcoming. I think the people at Exeter are friendly and easy-going and keen to make friends.

On my course we also have so much group work and need to communicate with each other a lot, after finishing group projects and assignments you get to know each other and develop a friendship with your course mates. You also get to meet people from different countries all over the world.

Read more from Wicky, from China

Wicky, from China

Studying BSc Accounting and Finance

Your wellbeing

The COVID-19 pandemic has created enormous change to all our lives.  

Your health, safety and wellbeing is important and now more than ever you need to take care of yourself and look after your mental health.

We have a wide range of wellbeing services and resources which are available in a safe and accessible way, including mental health support.  

We have dedicated welfare support which is available to all our students 24/7, which means you have support available around the clock, should you need it.

The University has also created the ‘Success for all’ fund, helping students who may be experiencing financial challenges which are affecting their ability to study.

Even through times when we have been apart, we will continue to work together as the University of Exeter community and continue to support one another with kindness and respect.

Find out about our wellbeing support >>

The University has definitely supported me during the pandemic. As a result of Covid-19 me and my family experienced financial difficulties but I received a Pandemic Hardship Fund from Exeter which really helped me and my family.

The application was quick and easy and put no stress on me. Even now I can still reapply if I find myself in that situation again; it’s nice to know I can get the support again if I need it.

Read more from Ernestina, from London

Ernestina, from London

Studying LLB Law with Business at the Penryn Campus