The University, in partnership with the Devon and Cornwall Constabulary, have an Anti-Social Behaviour Policy and Protocol outlining the various levels of action that can be taken by the University and the Police in dealing with student anti-social behaviour.
Local residents' information
Resident liaison meetings
Meetings are held throughout the year for Resident Association leads, Councillors, Police and City Council staff to liaise with University and discuss community-related issues or queries. Please contact Rory Cunningham 01392 723721 for more information about the next meeting.
Community newsletter (Exeter)
Autumn Newsletter 2023 (Latest edition)
Summer Newsletter 2023
Winter Newsletter 2022
Autumn Newsletter 2022
Summer Newsletter 2022
Winter Newsletter 2021
Autumn Newsletter 2021
Reporting a noise concern
We strongly encourage students living in private accommodation to get to know their neighbours. We also encorage local people to raise queries about noise directly with student tenants where possible.
The University's Community Engagement Team can broker contact between neighbours if direct contact is not possible: firstname.lastname@example.org
The University’s Estate Patrol (01392 723999) can also frequently explore noise disturbances from student addresses after 10pm. Please note that Estate Patrol will only be able to assist if on-campus incidents are not occurring.
Exeter City Council
The University works closely with Exeter City Council's Environmental Health department, but please be aware that we cannot pass a noise query on to the council on behalf of a resident. If you have concerns about noise form a particular address and wish to formally log your concerns directly with the council too, this must be done via the council website.
The Council are the only authority who can determine whether an official 'statutory' noise disturbance has occurred .
What happens next?
Details of all Estate Patrol visits are passed to the Community Engagement Team, who arrange follow up contact and escalate incidents to the Student Cases Team if necessary. In most instances, we simply discuss the noise advice contained in our Student Guide and encourage the students to reengage more positively with their neighbours.
There are a number of factors that could influence whether a student (or students) are considered for a more formal follow-up meeting. These factors are described in our Anti-Social Behaviour Policy and Protocol
A minority of students are reported to the university for anti-social behaviour. We rarely have to impose sanctions because our follow-up conversations usually prevent further incidents from occurring. This pattern has consistently been observed by University staff, the Police and Environmental Health.
Other factors to consider
- On occasion, some of the addresses that are reported to us are not occupied by students. In these instances, residents are encouraged to liaise with the Council or Police.
- Sometimes a 'repeat incident' occurring at an address could be caused by a different set of tenants who have just moved in. New students tend to move in at the end of August/start of September, but some tenants can move at different times throughout the year.
- Students may challenge noise concerns in some circumstances. The most common challenge being poor insulation between properties. We acknowledge the difference between anti-social noise and living noise and will encourage all residents to interact with the council's Environmental Health department if concerns of this type are raised.
For regular updates about events at the University visit our Events section. If you would like to be added to our termly events e-newsletter please see the form below to sign-up and/or change your preferences.
The Lemon Grove and the Great Hall are situated on the University of Exeter Streatham Campus. All advertised concerts in both venues are open to the public. Car parking is available for customers on campus and is free after 6pm. For further information visit the Exeter Box Office website or call 01392 263518.
There is a wide selection of sports facilities and activities for the use of students and members of the public – visit the University Sport website to find out more or call the Sports Park reception on 01392 264452. There are also a variety of membership packages to suit all users, with many offers throughout the year to encourage new membership.
The Exeter Northcott Theatre is situated within the University of Exeter Streatham Campus and hosts regular in-house productions, covering drama, comedy and classics. The Northcott also hosts professional tours of drama and opera companies, as well as making facilities available to local amateur dramatics groups.
To find out more about productions this season contact the Box Office on 01392 493493 or visit the Northcott Theatre website.