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Students' information (Cornwall)

Students' information (Cornwall)

Students' information (Cornwall)

Cornwall: Community Guide Autumn 2020

Getting Involved 

Moving from halls into private accommodation can be an exciting time for many students. Renting a house or flat with friends and living in the community will be a big part of your university life. Having your own place will give you much more freedom and independence, but this independence comes with a lot more responsibility. Below are a few key ideas for engaging with your community:


Getting to know your neighbours will help you get off to a good start, especially as you will be living side by side for at least the next year. It is important to remember that many of the people living in your neighbourhood will not be students. Taking the time to introduce yourself is a good first step and will make communication much easier throughout your tenancy. Please ensure that you follow government guidelines on social distancing when you make contact with your neighbours, in order to protect them and you from the risk of catching COVID-19.

Resident Associations

Many neighbourhoods have resident/community associations, where local residents meet regularly to discuss issues. These meetings will sometimes be attended by police, staff or local councillors. Attending your local resident group meeting would give you an opportunity to find out more about the issues affecting your community.


Each year students volunteer thousands of hours to the ‘Legends’ volunteering scheme. The Students’ Union works with a range of community partners, charities and Student Led Projects to support your volunteering ambition. Becoming a volunteer within your community can be a very rewarding and fulfilling experience. Volunteering also provides an important way to add valuable work experience to your CV and increase your employability.


Choosing where to live is an important decision. The Students’ Union can give guidance on house hunting and also on other housing issues.

There is information on University accommodation on the FX Plus website or take a look at our accommodation guide.

Cornwall Council’s website provides general information for residents that students living off-campus would find useful. 

Bus travel

Visit the Falmouth Exeter Plus travel and transport pages for details of bus services serving the Penryn Campus.

Student support

The Student Support team is here to help you get the most out of your time at University. They can support, advise and point you in the right direction with all sorts of issues such as general student life, academic issues, living in the community, personal relationships, general worries, as well as psychological or emotional concerns and mental health difficulties.

Campus Security: Campus Security provides security services 24 hours a day, 365 days a year - contact security on 01326 255875.

Estates & Facilities Help Desk: The helpdesk provides a central point for staff and students to make general enquiries, report faults or request maintenance or facilities services. It is monitored between 8.30am and 5.30pm Monday to Friday. If you have a residences issue outside of these hours, it would be best to speak to the concierges in the Glasney Lodge.

International student support

The International Student Exchange and Support Office can offer a range of advice and assistance to international students on a wide number of issues. Call 01392 263018 or visit the International Student Support website.

Health service

While you are a student we strongly recommend you register with a local GP in Cornwall. The Penryn Surgery is the closest doctors' (GP) surgery to campus. This is particularly important while the global pandemic continues and doing so will also provide you with your unique National Health Service (NHS) number. You will need this number if you need to access COVID-19 testing or treatment. You are still able to see your home GP surgery as a temporary patient outside term time but to ensure a quick response to any healthcare needs, we recommend your main surgery is at University. For information on the surgeries available in the local area visit the Health and Wellbeing pages.


The chaplaincy team provides pastoral and spiritual care for students and staff of all faiths and none. For further information, visit their webpage or you can send an email to or call 01326 370744.

The SU Advice Service

The SU Advice Service’s primary role is to deliver free, confidential, impartial advice and guidance to students. Find out more on the SU website

Further student support services

See Services and Support in our current students’ site.