Being a mentor has given me the opportunity to work as part of a great team and make new lifelong friends. The satisfaction of knowing that you are helping other students is something I really enjoy and is really special. Mentoring has also helped me improve my overall confidence, as well as providing me with new experiences and skills which I can use once I graduate. Definitely recommend it!

Past Residence Life Mentor

Residence Life Team

PLEASE NOTE: These pages relate to support for current students. Residence Life information for students starting in September 2020 is coming soon.


Residence Life Teams, with an in-depth knowledge of the support and wellbeing services on offer at the University, provide support to students living in University accommodation.

Living away from home in a new city (or country) can bring new challenges, so every student living in our accommodation is assigned a Residence Life Mentor who has experience of student life.

You can speak to them confidentially about whatever is on your mind. And they will visit one evening a week to answer questions, help with any problems, and keep you up-to-date with what’s going on in the University and city.

Overnight, members of the Residence Life Night Patrol support Security by visiting residences. If you have a problem late at night contact security and they will arrange for a member of the team to help.

Two full-time Residence Life Advisors lead the Residence Life Teams and are involved with student welfare across all the residences. If you want to speak with someone, please contact your team.

‌N.B. We will always treat your personal information with sensitivity and respect. Please read our confidentiality statement for further information.


Week 5

This week we have some fun events going on that you can join in between exams. Do you like making things? Join the craft night! Do you like games? Join in with live Bingo! Prefer a Netflix and chill evening? Join ResLife for a Pokémon movie!

For more information about the events you can check out the Home @ Halls app or the website.

This week we also have a competition!!!! To enter a chance to win a £20 Amazon voucher, simply write something about your COVID experience with the title being “When this is all over”. It can be a short story, a poem, a blog post or wherever your literary skills take you (max. word limit 1,500). Simply write your piece and email it to to enter. The deadline for submissions is Sunday 31st at 11PM, so you have all week to get those creative juices flowing. The winner will be chosen the following week.

*NEW* Buddy Scheme – Interested in making new friends at University even during COVID 19? We are looking to set up a Buddy Scheme where we put students into groups of 4-6 to connect online. Just because we are physically distancing ourselves does not mean we have to be socially distant from each other as well. Why not use this time this summer to connect with like-minded students – from a distance. If you are interested in possibly participating in the scheme and learning more, please email and we will send you a form to complete and more details about the Buddy Scheme. 

Monday 25th

2:00pm Monday Mindfulness

(Home at Halls)

Tuesday 26th

7:30pm Brainteaser Puzzle Night (Home at Halls)

Wednesday 27th

10:30am Coffee Morning (Exeter Residence Life) &

2:00pm Cardio Conditioning (with Home at Halls)

Thursday 28th

7:30pm Culture Craft Night (Home at Halls)

Friday 29th

6:00pm – 8:00pm Residence Life Virtual Appointments

(Exeter Residence Life Team Leaders)

7:30pm Bingo Live – Win Prizes! (Home at Halls)

Saturday 30th

11:00-11:40 Virtual Residence Life drop-in

(Exeter Residence Life Mentors)

7:30pm Pokémon Netflix Party(Residence Life)

Sunday 31st

11:00-11:40 Virtual Residence Life drop-in

(Exeter Residence Life Mentors)

6:00pm Hatha Yoga

(Home at Halls)

Home at Halls events please go to the website (or Home at Halls app) and register your interest for the event you wish to join.

Residence Life Coffee Morning: Join Zoom here. Meeting ID: 971-2312-8994 Password: ResLife

Residence Life virtual drop-ins with Mentors: Join Zoom here. Meeting ID: 889-8676-134 Password: ResLife

Residence Life virtual appointments: Please book your appointment slot here.

Pokémon Netflix Party: To join please click on the link here.

**COMPETITION: Written entries due by Sunday 31st @ 11PM. Winner gets £20 Amazon Voucher!!! **


The Students Guild also has a range of online events and activities that you can take part in - have a look at their events page here:

Residence Life Mentors

PLEASE NOTE: These pages relate to support for current students. Residence Life information for students starting in September 2020 is coming soon.

Every student in residence is assigned a Residence Life Mentor who will visit throughout the year. Mentors are current students – usually second/third years or postgraduates – with experience of student life. You can speak to them confidentially about whatever is on your mind. If you need to contact your team you can do so via e-mail.

Mentors can offer:

  • Friendly peer support
  • Knowledge of the University, the city and student life
  • A listening ear
  • Signposting to useful services if you have a problem
  • Updates on what’s happening on campus

If you are dealing with a more complex problem, you may decide to contact a Residence Life Team Leader (or your Mentor may suggest this). Please see the Team Leaders tab to read more about their role.

If you are interested in applying to become a Mentor, please see our vacancies tab for further information. 


Team Leaders

PLEASE NOTE: These pages relate to support for current students. Residence Life information for students starting in September 2020 is coming soon.

Team Leaders are available every evening during term-time (7 days per week). They can be contacted directly via e-mail, or you can visit during their office hours. In an emergency, Team Leaders can be contacted overnight by calling Estate Patrol.

Team Leaders offer:

  • Lots of experience of student life
  • Help in resolving difficulties you may be experiencing, including more complex problems
  • Out-of-hours support

Team Leaders also organise a range of social events for residents – please do contact your team if you have any ideas for future events.



We have completed the initial round of Mentor recruitment for 2020-21. We may be recruiting for a small number of vacancies prior to the beginning of the academic year and you are welcome to submit an application for consideration - this will be held on file until we begin shortlisting/interviewing for these vacancies. 

As a Mentor you would be responsible for welcoming and supporting a group of students living in University accommodation, helping them to have a positive experience, and empowering them to resolve any problems.

Are you eligible?

  • A friendly, approachable, non-judgemental and supportive person, keen to help others settle into University life.
  • Excellent at communicating with a wide range of people.
  • Willing to develop your skills and able to attend team training during the week of 7 September 2020.
  • A full-time student at the University and able to be present in Exeter throughout all three terms of the academic year. 

You do not need to have studied at Exeter previously to be eligible, but should have experience of University life and living in student accommodation.

What's involved?

  • Visiting a group of allocated residents (mentees), completing a work log after each shift.
  • Participating in team meetings (usually one hour, one evening per week).

What the role offers

  • A room in University accommodation, and a rent discount of £45 a week (discount applies for 32 weeks). 
  • Full training and the chance to develop new skills. 
  • Experience of working with people. 
  • The opportunity to develop confidence in dealing with a range of different situations.

To apply

If you have any questions about our vacancies or require any further information about the roles, please email:

Confidentiality statement

We understand that it can be difficult to trust other people with matters which may be deeply private. We will always treat your personal information with sensitivity and respect, and we regard this information (especially any concerns or problems you raise with us) as confidential unless you tell us otherwise. 

Residence Life Team members work closely with each other as part of a team. In order to provide continuity of support (we work on a rota basis), and to ensure that we are providing the best support we can, we may need to share information between team members. This information is only shared on a need-to-know basis.

Passing information to other people

We will not pass on any personal or sensitive information about you (including information about your studies, or your address in residence) to your family or friends unless we have your permission. 

If family or friends contact us with questions about you, we will only discuss general topics with them (for example, giving details of support services available to help students) unless we have your permission to talk about your specific circumstances. 

We work very closely with other services providing support to students. Sometimes we may need to talk to a professional about your situation – for example, to make sure we are meeting your support needs, or to get advice on further help available to you. We are often able to do this on an anonymous basis, but if we need to pass on your details, we will seek your permission first wherever possible.

We do not routinely pass information you share with us to your tutors or anyone in your Academic College. If we are concerned that your studies are being affected by a personal issue, we will discuss this with you and seek your permission to advise your College that you may be in need of additional support. Where appropriate we are involved in the Health, Wellbeing & Fitness to Study Procedure

Exceptions to confidentiality

Very rare exceptions to confidentiality occur when:

  • We have good reason to believe that you or others may be at risk of serious harm.
  • We believe that you have committed or intend to commit a serious crime, or are required to provide information to the police as part of an investigation.
  • A member of the team would be liable to civil or criminal court procedures if information was not disclosed.

Wherever possible, we will discuss this with you before taking any further steps. Information passed on in these circumstances is kept to a minimum and only disclosed to relevant people on a need-to-know basis. 

Record keeping

We keep computer-based records of any issues you raise with us, so we can ensure that we have responded appropriately and provided the support you need. All personal and sensitive data that we hold is processed according to GDPR requirements.

The team also keeps records on our level of student contact. We use these records to produce statistical data on our service. No information about individual students is identifiable in this data.

Student Disciplinary Procedure

Members of the Residence Life Team have a role within the University’s Disciplinary Procedure – information relating to disciplinary matters will be passed on as detailed in the procedure. 


If you would like to discuss any queries relating to this statement, please contact

The Residence Life Team at the University of Exeter