Residence Life Team

Meet the Team

The Residence Life Team is part of the welfare department and is responsible for providing support to students in university residences. Here's some more information about our team members:

Residence Life Mentors

Our Residence Life Mentors are experienced students who have a wealth of knowledge about what it is like to live and study here at Exeter. They host regular events where you can meet with them to ask any questions that you may have, or if you just want a friendly face to talk to. Each Mentor is assigned to an area of halls and will visit periodically throughout the year.‌‌

We have split campus accommodation into 4 'zones', with a group of mentors allocated to each.

Blue Zone

Living in Birks, Duryard, St David's or Cook and Llewlyn Mews? You're in the blue zone and below are the blue zone mentors.

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Red Zone

Living in East Park or the Exeter Halls? You're in the red zone and below are the red zone mentors.

Green Zone

Living in Holland, Mardon, Clydesdale, Nash Grove, Rowancroft or James Owen Court? You're in the green zone and below are the green zone mentors.

Yellow Zone

Living in Lafrowda, St. Germans, Rowe House or Spreytonway? You're in the yellow zone and below are the yellow zone mentors.

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Residence Life Coordinators

The Residence Life Coordinators are full-time members of staff in the Residence Life Team. They help the Mentors with their role, as well as supporting students with more challenging circumstances. The Coordinators are available to set up meetings with residents to discuss any concerns that they may be having. You can contact the Residence Life Coordinators via residencelife@exeter.ac.uk. 

Events

Lots more events coming soon for Term 3 - here's what we have planned so far:

We also post our events on Instagram and within our Facebook groups for each residence.

Follow our social media to keep up to date with everything we're up to and see pictures of previous events:

• Instagram- @ExeterResLife
• Facebook - @ExeterResLife
• Tik Tok - @ExeterResLife

If you have any ideas for events that you would like to see us run please do get in touch and let us know! ‌

What we help with

Living in university residences can sometimes be challenging, whether it’s your first time away from home, or your first time living here in Exeter. The Residence Life Team are here to help you have an enjoyable experience living with us, and can help with a range of different concerns:

• Advice about student life – our Mentors are current students, and our staff also have a wealth of experience of university life.
• Community building – we run regular events to help you connect with others and settle in.
• Second year housing – we can provide information and resources to help you make informed decisions about your options.
• Academic concerns – Mentors can provide peer insights into common study worries, and we can signpost you for further help if you need it.
• Flatmate disputes – if things aren’t going smoothly, we can facilitate conversations to help you resolve your difficulties.
• Accessing further support – if you aren’t sure what help is available to you and want to explore your options, we can help you find the right service.

To book an appointment with a member of the team please use this form.

If you raise a concern with us and it is not in our remit to help you we will signpost or refer you to the appropriate department to assist.
To help you get in touch with the right team first time, we’ve listed a few common queries below:

• If you’re looking for information about your Accommodation contract or want to find out more about room moves, the Accommodation Office can help with this.
• If something in your accommodation isn’t working or you have a question about the facilities, you should let your Reception know.
• If you want to request an overnight guest, you should follow the process detailed here.
• If you have a question about your accommodation fees, there’s more information here about how and when to pay, and who to contact with any concerns.
• If you have a complaint, you can find more information about how these are handled.

Flatmate Agreement

A flatmate agreement details how you and your flatmates want to live. You can use it to outline how you want to share the space and make sure you all feel happy, and heard, in your flat. You should keep it in your kitchen so you can refer to it throughout the year. Download and print off a copy below.

flatmate agreement

Vacancies

Many thanks for your interest in joining the team. We are not currently recruiting for Residence Life Mentors, but will be recruiting for our 2023/24 team towards the end of term 2. 

If you have any questions, please contact residencelife@exeter.ac.uk.

Confidentiality statement

We understand that it can be difficult to trust other people with matters which may be deeply private. We will always treat your personal information with sensitivity and respect, and we regard this information (especially any concerns or problems you raise with us) as confidential unless you tell us otherwise. 

Residence Life Team members work closely with each other as part of a team. In order to provide continuity of support (we work on a rota basis), and to ensure that we are providing the best support we can, we may need to share information between team members. This information is only shared on a need-to-know basis.

Full information on our confidentiality policy is available on the Wellbeing Service Policies website.