Current students

 

Studying safely on our campuses

Your safety is our highest priority and we have been working to ensure our campuses are as safe as possible for your return in September. We’ve done this by assessing every building on our campuses and giving them a COVID-19 secure certificate.

We’re also recommending that, when you can return to campus, you wear a face covering when inside buildings on our campuses. To support this, we'll be providing three re-usable face coverings to all students on their return. Hand sanitiser will be available at approved entrances / exits to buildings, and clear signage will set out how you’re able to use each building safely. You’ll also notice enhanced cleaning arrangements are in place.

We’ve set up SafeZone, an online app, which you’ll be encouraged to sign into on your return. This system will register your location so, in the event of an emergency, we’ll be able to keep you updated should you need to be aware of any vital location-based information.

Your campus experience

It’s really important that you have the best possible campus experience, and we’re aiming to provide just that. All our campus facilities are currently closed but we’re planning for how we can begin to open these on a phased approach in a way that keeps everybody safe and well, starting with outdoor open spaces.

We’re sure you understand that spaces will be limited in all outlets and facilities when they do re-open, due to social distancing guidelines, but we’re aiming to bring the best possible service to everybody despite these restrictions. Signage will be in place in our shops on our Exeter campuses, when re-opened, and customers will be asked to observe a “one-in one-out” policy to ensure the shops are not operating over-capacity. Most outlets will also adopt a strict one-way policy. The shop on our Penryn campus has remained open with reduced trading hours and strict social distancing measures in place.

We may need to continue making changes depending on Government advice, so please be bear with us as and when this happens.

Your education

Your education is so important to us and our aim is to ensure you continue to receive the exceptional education that you expect. We won’t let COVID-19 get in the way of you learning and getting the best educational experience. You’ll be taught face-to-face on campus, if you can safely attend, and live online and we will provide new enhanced, structured digital learning resources that our academics are creating now to support your learning. So whatever happens we can continue to support you to study with us and get your world class degree.

Your wellbeing

Your wellbeing is extremely important to us, and even more of a focus during these times. Wellbeing and welfare support is available 24/7, which means you have support available around the clock should you need it. Our Wellbeing Services in Exeter and Cornwall are open for you and have been carrying out appointments remotely, throughout this time. We’re working on plans to enable you to get a rapid test for the virus if you feel unwell and, by working with the healthcare community in Devon and Cornwall, we’ll make sure you’re supported during any periods of isolation and/or treatment.

Please remember you also have access to a host of resources, such as SilverCloud cognitive behavioural therapy programmes, and we would encourage you to use these services should you need to do so. 

We are committed to ensuring you have fair and equal access to university, irrespective of your background, and understand that certain aspects of university life can be very challenging. You may be eligible for additional support throughout your studies, from bursaries to academic and employability support. Please see our website for information about how we can support you.

We are one community that looks after and supports each other, and we’re absolutely committed to supporting you and your wellbeing.

Your accommodation

We are working hard to ensure our university halls and accommodation offer you an environment that is both safe and happy. We’re following expert advice on this, and will be putting in place enhanced hygiene measures to keep you safe and protected. If we make any changes to how you are grouped into halls or accommodation, we will let you know.

Your social life

We know that your social life may look a little different as we all adjust to the various measures in place to protect against COVID-19. Non-academic life is a key part of your University experience, and we are committed to ensuring that you have the best well-rounded experience during your time as a University of Exeter student. Whilst following Government guidance, we aim to have our campuses social spaces open and accessible to all students so you have plenty of opportunity to socialise with each other whilst remaining safe – plans will include the safe re-opening of our outdoor spaces, cafes, shops, and meeting spaces such as the Forum and Stannary.

Our wide-ranging and vibrant student societies will continue to operate and welcome new and existing members, so you can enjoy the company of old friends and make brand new ones this coming academic year. For new students, the Students’ Guild (Exeter) and Students’ Union (Cornwall) will run a full programme of exciting Welcome events and activities.

Respecting our local communities

If you return to your private rented accommodation please remember that you are returning to communities that have been significantly impacted by COVID-19 and anxieties and concerns remain very high. This includes many elderly, frail and vulnerable people in these communities who are still shielding from the virus.

We know that the vast majority of students have been following COVID-19 guidance carefully but some have not and this has triggered concerns from local residents. The city councils and Devon and Cornwall Police continue to manage and proactively monitor and manage community adherence to official COVID-19 guidance and your health and safety and that of the wider community must be your top priority.

Please also remember what your responsibilities are as an important member of our community including care and consideration for your neighbours in terms of minimising noise levels, particularly when many people are now working from home or are isolating, and ensuring you dispose of rubbish and waste safely and quickly.

As Government guidance is constantly adapting, and has changed considerably since 4 July, we are also recommending you keep informed of official COVID-19 guidance.

If you have any questions or queries for the University's Community Liaison Team, please email: communitywardens@exeter.ac.uk.

New Students' Guide

Welcome to your first year at Exeter! We developed a guide to help you through your first term and give you a handy checklist of tasks and links to show you everything you’ll need to know.

Information for Postgraduate Research students

Please view our FAQs on the Doctoral College website for the latest information on COVID-19 support.

Frequently asked questions

The frequently asked questions are arranged in the following themes:

Respect in our community | Education information | Planning for the next academic yearUniversity accommodationPrivate student accommodation | Health, wellbeing and your studies | Updates and actions

Placements: Students currently on placement this academic year (2019/20) | Students due to go on placement this academic year (2019/20) or summer 2020 | Students due to go on placement next academic year (2020/21)

Please note the advice on this page may change, particularly as there are ongoing updates to the Government guidance

Respect in our community

We know that outbreaks can take place anywhere in the world. Internationally, nationally and locally there have been incidents of xenophobic and racist behaviour and abuse.

We emphasise the need to show respect, kindness and compassion for all during this uncertain time. Inappropriate behaviour or harassment of any kind will not be tolerated. This is a hate crime and is against the law.

If you experience, or are witness to, any behaviour of this type, please report it to the police immediately. You can also report it to the University via our Speak Out web pages. We will investigate this and, where necessary, disciplinary procedures will be followed.

If you are feeling anxious during this time, further support is available via our wellbeing webpages.

We have signed an open letter with partners across Exeter on tackling hate crime and racism in our community, particularly in light of recent incidents in relation to coronavirus. This is a time when we must work together and support each other - not create more division and hurt. Read the letter in full​

The Government has released guidance on how to safely help people that are self-isolating or shielding. There are a number of points on how to help somebody, for example by delivering food and medicine to them, however if you are doing this, you must:

• stay outside their home if you do not live with them, especially if they are at a higher risk from coronavirus or have symptoms
• limit the time you spend outside your home for example by picking up their food or medicine with yours
• stay 2 metres (6 ft) away if you do not live with them
• not share a car with them
• regularly wash your hands with soapy water for at least 20 seconds

If you do not follow this advice, you could put yourself at risk of infection, or risk spreading it to others. If you or someone in your household starts to show symptoms, or if you are at high risk of severe symptoms yourself, then you must stay at home.

If you would like to offer your help volunteering in Exeter or Cornwall, visit the Exeter City Council pages, or the Cornwall Council website for further information.

Your safety is the priority. We recognise it’s not possible for everybody to volunteer at the moment, remember, everyone following the Government social distancing measures is staying alert to control the virus and save lives.

The significant changes to daily life caused by Covid-19 will impact on a number of religious observances including, but by no means limited to, Easter, Passover and Ramadan.

This year, Ramadan began on Thursday 23 April. During Ramadan communities come together in prayer, acts of worship and celebration. The current restrictions in place will no doubt have an impact on religious observance for many people all over the world. Gatherings central to many faith-based practices and religious observances will be restricted or prevented, but support is available to help alleviate the subsequent sense of isolation and grief which individuals may experience.

The WHO has issued guidance for safe Ramadan practices in the context of Covid-19, as well as more general guidance for religious leaders and faith-based communities which includes advice on supporting mental health and resilience, hosting virtual faith activities and safe burial practices.

We have produced a SWAY booklet on the possible impact of COVID-19 on Ramadan celebrations, including detail on health and wellbeing, work considerations and guidance for peers and colleagues.

If you or someone you live with develops symptoms, however mild, please follow official guidance to self-isolate and arrange a test. This applies even if you are displaying only mild symptoms i.e. you have any of the following:

• a high temperature
• a new continuous cough
• a loss of, or change to, your sense of smell or taste.

Check the NHS website if you or someone you live with has symptoms.

Remember to wash your hands more often than usual for 20 seconds using soap and water. Use a sanitiser gel if soap and water are not available.

Check the UK Government website for the latest advice on what you can and can’t do under current COVID-19 restrictions.

The UK Government has published advice for smokers and vapers. COVID-19 symptoms may be more severe if you smoke.

The WHO have a short video with information on the protective measures that we can all take to protect ourselves and others.

Education Information

For the FAQs on Examinations, Assessments, Awarding and Progression, including the no detriment policy, please visit these pages.

For students that completed their programme by Wednesday 8 July :

The official degree certificate and transcripts for finalists have now been printed and will be shipped in batches over the coming days.

Final degree certificates and transcripts should be with students by Monday 24th August at the latest.

The mailing will include your official degree certificate and official University of Exeter transcript. If you have any queries regarding your final transcript and degree certificate please log an enquiry within SID online.

You should not return to the campus unless you have been given specific authorisation to do so. We need to ensure that staff working in specialist areas can be protected and have a clear Risk Assessment in place before any work can commence on campus.

UK Visa and Immigration (UKVI) have released guidance on the immigration implications caused by the coronavirus outbreak.

If you are in the UK and your current visa expires between 24th January 2020 and 31st July 2020 you were able to extend your visa until 31st July. As travel restrictions are easing it will not be possible to get your visa automatically extended, however the government has announced a ‘grace period’ which will last until 31st August. You must make arrangements to leave the UK by this date or, if you intend to stay, apply for a new visa. If you need advice on whether you are eligible to apply for a new visa in the UK, please contact visaadvice@exeter.ac.uk.

Teaching will be made available online from 23 March until further notice and lab-based project work will be subject to individual risk assessment. Examinations and Assessments will take place online until further notice with alternative arrangements in place where required. You will still be registered as an Exeter student and university accommodation will remain open for the remainder of the academic year.

We advise you to make plans to go home over the next few days if you are able to do so.

We have made important adjustments and preparations which will allow you as an exchange student to return home.

1) Email your home university and inbound@exeter.ac.uk with your decision and your dates of travel
2) Your College will be in contact with information about alternative assessments in due course.
3) If you are in university accommodation, email SID with notice that you are leaving early
Subject line: Accommodation: Exchange Student Early Departure

We are monitoring updates on coronavirus closely and will continue to provide as much advice, care and support as we can to our University community.

For any additional queries concerning your exchange, please contact inbound@exeter.ac.uk.

 

PHE has published advice for healthcare workers which includes all students on BMBS, Medical Imaging and Nursing programmes in the UK.

For anyone else in the College of Medicine and Health who does not work in a clinical setting, please follow this advice.

Further information from the Doctoral College, including useful FAQs, can be found online.

Planning for the next academic year

The University remains committed to protecting the health and safety of our students, colleagues and communities and ensuring the best possible teaching and learning experience throughout the next academic year.  

Social distancing and other restrictions may continue to be in place in September and beyond. Therefore we are a planning for a range of scenarios for the next academic year, which include both online and face to face learning, depending on government guidance at the time. 

All of our departments will deliver their portfolio of programmes flexibly – whether fully online, on-campus where possible, or a mix of the two through blended learning. This also means delivering programmes in an accessible manner, with the ability to switch smoothly between delivery modes as circumstances dictate.  

Not only will this allow us to continue to deliver excellent teaching and learning, regardless of external circumstances, it also fully aligns with our Education Strategy 2019-25. This highlights the need to capitalise on digital transformation to support learning and teaching, while ensuring it continues to support inclusion, diversity and wellbeing. 

In relation to our campuses, we are committed to doing everything possible to enable us to welcome new and returning students to the University campuses for the start of the autumn term. The start of term will be 21st September for undergraduates and 12th October for Taught Postgraduates (further information for postgraduate students will follow). Please note that start dates for programmes in the College of Medicine and Health vary, including by year of study; specific advice regarding these programmes will follow from the College.

We will offer face-to-face teaching on our campuses provided it is safe to do so. This will be part of a blended approach to on campus and online learning with structured face to face teaching and new digital resources to help you thrive on your degree programme. This flexible blended learning approach will allow us to provide an excellent education while responding to changing government guidance or circumstances, and enable us to maintain your learning through various means including live on campus and online teaching and discussion.

 

We are working with all our academic staff to offer you a flexible approach to studying, so that we have contingencies in place with options and choices available to you where necessary.  

 

Our aim is to ensure that whatever the circumstance, you continue to receive the exceptional education that you expect.

We will offer face-to-face teaching on our campuses provided it is safe to do so. This will be part of a blended approach to on campus and online learning with structured face to face teaching and new digital resources to help you thrive on your degree programme. This flexible blended learning approach will allow us to provide an excellent education while responding to changing government guidance or circumstances, and enable us to maintain your learning through various means including live on campus and online teaching and discussion.

 

We are working with all our academic staff to offer you a flexible approach to studying, so that we have contingencies in place with options and choices available to you where necessary.  

 

Our aim is to ensure that whatever the circumstance, you continue to receive the exceptional education that you expect.

We will be offering a blend of face-to-face classroom teaching on campus, provided it is safe to do so, and live online teaching and discussion. All of this will be supported by exceptional digital learning resources (videos, podcasts and more) created by our academics to support your independent study. We’re promising you the same excellent quality of teaching that we have always provided, although we are mindful that the way and the time we teach some modules may have to change.

Dissertations, projects and written work are often submitted online and this will continue.  Presentations, where required, will be a blend of in person and in class or online using technology such as Microsoft Teams or Zoom.  Many assessments or examinations are likely to be online from September and this is something we had been developing as part of our commitment to accessible learning and to meet student and academic needs.

We are currently enhancing all our programmes and modules so they deliver the best and most flexible blended learning approach to enable us to respond to the circumstances and guidance we are faced with in September and moving forward through the Academic Year. We will inform new first year undergraduate students of the planned approach to their programmes or modules by 26th July, and returning and postgraduate students of any changes by 28th August.

Our aim is to offer face-to-face teaching on our campuses from the start of term, provided it is safe to do so, as part of our flexible blended learning approach. This approach will provide access to academics and learning in different and innovative ways, whether face-to-face or through live online teaching and discussion. This will be supported by structured digital learning resources that our academics are creating now to support your learning. Whatever happens, we can continue to support you to study with us and working to obtain your world class degree.

We recognise that some students may have difficulties in returning to campus at the start of Autumn, so activities like registration will be online, while induction will be both online and in person. We are also planning to extend the accommodation arrivals period to ensure that all students returning to campus are safely received and inducted into their accommodation.

If you wish to discuss this in more detail please contact the Student Information Desk

Any changes necessary for programmes and modules to enable their delivery in the 2020/21 academic year will go through quality assurance processes. This means they will be rigorously scrutinised by academic peers, quality and standards professionals and student digital learning assistants. This will ensure they maintain our high standards and that the content is enhanced for blended delivery. This work is being undertaken in partnership with professional, statutory and regulatory bodies where relevant.

We want our students to play an active, hands-on role in developing our digitally-enhanced portfolio for 2020/21.

As part of this we’ve made a substantial investment in a number of new roles, including:

  • 100 Digital Learning Analyst Internships (Student Campus Partner opportunities) to undertake 100 hours of part-time flexible work
  • 30 Graduate Business Partners to train as Graduate Digital Learning Developers: these are full-time or part-time roles for a period of 12 months (remote when/if necessary), to assist in digital content production in the context of online learning.

These roles have now started working in colleges to help shape the future of your degree programmes. Look out for future opportunities on our Enhancement internships page.

We are seeking to recruit 100 Digital Analyst Interns, at least two roles for each academic department.

You will complete 100 hours of part-time flexible work (remotely as necessary). Working closely with the Director of Education and other academics in the department to provide real-time feedback on modules in development, including the signposting and navigation, types of digital content, etc. You would also be asked to help gather further feedback from and provide information to fellow students.

For more information on these fantastic opportunities and for details on how to apply visit our Enhancement internships page.

 

We are recruiting 30 Graduate Business Partners to train as Digital Learning Developers.

These are full-time or part-time roles for a period of 12 months working remotely as necessary.

As part of the role you would first receive training in digital content production in the context of online learning. Then you would work closely with academics and our professional Technology-Enhanced Learning colleagues to develop digital learning resources to support blended learning and embed them within the Exeter Learning Environment (ELE).

For more information on these fantastic opportunities and for details on how to apply visit our Enhancement internships page.

 

The start of term will be 21st September for undergraduates and 12th October for Taught Postgraduates (further information for postgraduate students will follow). Please note that start dates for programmes in the College of Medicine and Health vary, including by year of study; specific advice regarding these programmes will follow from the College.

We know that some students may not be able to attend campus for health, personal or logistical reasons related to Covid-19.  In some circumstances you may need to study remotely and we can offer flexibility to assist with your personal requirements. We are an inclusive university and will seek to meet your individual needs.

If you are unable to be on campus by the start of your programme, please email coronavirusenquiries@exeter.ac.uk with your Exeter Student Number, Programme, intended enrolment date if post start date and intended on-campus date. This information will be shared with your personal tutor and relevant departments to ensure you are supported in this transition. Remote learning may not be possible in all cases, for example because of professional, statutory or regulatory requirements on certain programmes, but we will be happy to talk to you about your options.

For those who require a visa, you will need to include the date that you intend to travel to the UK in your visa application. The validity of Tier 4 entry visas has been extended from 30 to 90 days, so if you do have to delay your intended travel date you will not have to apply for a new entry visa if you are able to arrive within 90 days of this date.

Arriving to the UK from Overseas

UK Government COVID-19 regulations mean that many travellers arriving in the UK will need to self-isolate for two weeks upon arrival. There are a number of territories and countries with no self-isolation requirement for travellers arriving in the UK. This list is regularly updated and you should continue to check this on the Government website.

Travellers from any country not on this list must self-isolate for 14 days when you arrive in the UK. This applies to UK residents and visitors to the UK. You will also need to self-isolate if you visited or made a transit stop in a country or territory that is not on the list in the 14 days before you arrive in England. If you do need to self-isolate upon arrival in the UK, the University will offer a number of services to support you – please see our FAQs on this below.

If you are:

• a new student who is travelling from outside the UK to our Exeter or Cornwall campuses prior to your arrival and you are a student who would be covered by our accommodation guarantee, even if you have decided not to live in our accommodation for the academic year
• and at the time of making your booking for accommodation you are due to arrive in the UK having spent the 14 days prior to your planned arrival date in a country that is not on the UK Government travel corridors exemption list,

we will provide free accommodation to self-isolate for the required duration, in University residences. To find out more about this please visit the prospective student Accommodation pages here.

Everyone travelling to the UK must complete a Passenger Locator Form prior to your departure. You will be required to show proof of a completed Passenger Locator Form at the UK border. You can complete it up to 48 hours before you enter the UK. All students required to self-isolate when they arrive in the UK will need to give details of the accommodation in which they plan to self-isolate, so please be sure to have these details arranged when you complete the form. If you need help finding self-isolating accommodation, please read our FAQ on how to arrange this – we will be able to support you during this time.

It is important that you register with a Health Centre during your time in the UK. Anyone self-isolating will be able to register online with our Student Health Centre.

If you are studying in Exeter – please register with the Student Health Centre online before you get here. Additional information on the services available can be found on the Health Centre homepage.

If you are studying in Cornwall, you can access The Penryn Surgery, which is available in the Tremough House Annexe, Penryn Campus, five days a week during term time. You can register with the Penryn Surgery by emailing compass@fxplus.ac.uk to request a registration form.

Students can order Starter Packs for when you arrive in the UK. There are also a wide range of supermarket and food delivery services in the local community, which will deliver food and provisions to your accommodation. We have listed some of these below.

If you are self-isolating in University accommodation, you will be able to sign-up for a delivery service to receive three meals a day to your door. The cost for this service is £15 per day. Fees can either be paid directly or added to your student account.

The following supermarkets provide a delivery service and can deliver to your accommodation:

Sainsburys
Tesco
Morrisons

Note that you may need to plan ahead and book in advance to arrange your delivery slot. There are also a number of local companies that can provide pre-prepared food boxes with set-menus:

Exeter

Hello fresh
Mindful chef
Guosto
Morrisons
Aldi
Asda

Cornwall

The following supermarkets provide a delivery service and can deliver to your accommodation:

Sainsburys
Tesco
Asda

Other delivery options include:

Fal food box co.
Lillie Brothers
Real food box

Upon arrival in the UK, you will need to go directly to your accommodation in order to self-isolate. If you do not already have a UK bank account, you may not have the opportunity to open one until your self-isolation period has ended. It is therefore recommended that you come prepared with means to pay for food and provisions during the self-isolation period. Acceptable payment methods might include an International Credit Card, either Visa or MasterCard, or a prepaid credit card. Please note you can pre-order Accommodation Essentials Packs before you depart.

If you develop any COVID-19 symptoms or begin to feel unwell whilst travelling or during your time in self-isolation accommodation, you must request a test from our NHS by calling 111. For more information, please refer to the University guidelines which can be found at: http://www.exeter.ac.uk/coronavirus/students/

The University will be offering an online social programme for all students who are self-isolating, including fitness classes, welcome sessions, cooking classes, and online faith-based sessions. A full programme of sessions will be provided to all students self-isolating in due course.

The Foreign and Commonwealth Office are regularly reviewing the COVID-19 data and may update the list of Countries and territories with no self-isolation requirement on arrival in England at any time. It is important for you to regularly check the FCO's Coronavirus Travel Corridor guidance to see if travellers from your country are required to self-isolate upon arrival in the UK. If the status of your country changes and you need to self-isolate upon arrival in the UK, it is important you make suitable arrangements to self-isolate before you travel.

If you are a new student studying in Exeter, then to book self-isolation accommodation only please visit our online store. If you wish to use the University's Airport Collection Service and require self-isolation accommodation then please choose the combined product for this which is also available within the online store.

If you are living in Cornwall, please contact our Accommodation team in Cornwall for details about booking accommodation.

Returning students going into private rented accommodation are advised to self-isolate in their private accommodation following Public Health England guidelines.

If you arrive in England from a country that has been added to the Travel Corridor list on or after the date it is added, you may no longer need to self-isolate. Check the guidance on Travel Corridors if you think this may apply to you.

University Accommodation

Our campuses are currently closed, and we continue to ask that you do not return to collect your belongings at this time. We are aware that the Government has updated its guidance for students wishing to collect their belongings. In line with this, we have been working to develop a process by which you are able to collect items safely and taking account of social distancing measures. You will receive an email to your University account by Monday 1 June which will include details on how you can book a slot to return to your room and collect your belongings, at a pre-allocated time. The email will also contain information on the options available if you are unable to return to collect your belongings. Please wait until you have received this email before you make any travel arrangements, and continue to check your email regularly, and read the information on the University website. Again, we are asking that you do not return to campus until you receive a notification that you can do so. Residence Receptions, Estate Patrol and the Penryn Security teams will continue to monitor access to University residences and you will not be allowed to access your accommodation without an agreed time slot.

Restrictions remain in place for accessing our campuses and campus buildings - please do not come onto campus, or visit any campus buildings to study until you have received specific instruction that you are able to do so. We are working on a plan to safely reopen our campuses and this will be in accordance with any changing government advice and with the safety of our students and staff as a priority. Thank you for your patience whilst we undertake this work.

Following advice from Public Health England and the Department for Education, we advise that anyone in student accommodation (for example University residences) does not undertake further travel, we also advise you only leave your accommodation for the following reasons:

  • Shopping for basic necessities
  • One form of exercise a day
  • Medical needs
  • To provide essential care or help to a vulnerable person, or to travel to or from work where this cannot be done from home

If you are self-isolating, or remaining, in student accommodation: either on campus, in an external student accommodation provider or in privately owned student accommodation, please notify us by email on coronavirusenquiries@exeter.ac.uk giving the following details:

1. Full name
2. Student Number
3. Address - including if you are living in Exeter or Cornwall
4. Period of self-isolating - start and end date
5. Contact telephone number

These details will then be passed to the relevant staff who will contact you to ensure you have access to the support you may need.

You should contact a friend/friends who can do shopping for you and leave it outside your room. Please note, under no circumstances should your friend enter your room. If you don’t have someone who can do this for you, please let the accommodation team know as soon as possible.

The Government have released some useful information on self-isolating in these circumstances

The UK government has issued guidelines on what to do if you are living in shared accommodation and self-isolating. This includes if you are sharing toilets, bathrooms and kitchens. It includes:

  • Ensuring you use separate towels in your household – including for drying your hands.
  • If you share a toilet/bathroom you should clean them every time you use them, wiping down every surface you have been in contact with.
  • If you share a kitchen, avoid using it while others are present and take your meals back to your room to eat. Wash up and dry thoroughly. Consider setting up a rota for using the kitchen and bathroom.
  • You should not have visitors, including friends or family.

We recommend you read all of the online advice issued by the Government.

Have you told us that you are self-isolating? 

If you are self-isolating, or remaining, in student accommodation: either on campus, in an external student accommodation provider or in privately owned student accommodation, please notify us by email on coronavirusenquiries@exeter.ac.uk giving the following details:

1. Full name
2. Student Number
3. Address - including if you are living in Exeter or Cornwall
4. Period of self-isolating - start and end date
5. Contact telephone number

These details will then be passed to the relevant staff who will contact you to ensure you have access to the support you may need.

If you have any queries email us on coronavirusenquiries@exeter.ac.uk

 

If you are self-isolating, or remaining, in student accommodation: either on campus, in an external student accommodation provider or in privately owned student accommodation, please notify us by email on coronavirusenquiries@exeter.ac.uk giving the following details:

1. Full name
2. Student Number
3. Address - including if you are living in Exeter or Cornwall
4. Period of self-isolating - start and end date
5. Contact telephone number

These details will then be passed to the relevant staff who will contact you to ensure you have access to the support you may need. If you have any queries email us on coronavirusenquiries@exeter.ac.uk

You should contact a friend/friends who can bring you your meal and leave it for you outside your room. Please note, under no circumstances should your friend enter your room. If you don’t have someone who can do this for you, please let the accommodation team know as soon as possible.

The Government have released some useful information on self-isolating in these circumstances.

Private Student Accommodation

If you are collecting belongings from private accommodation or are moving into private accommodation, please speak with your landlord about how you might be able to do this safely and with social distancing restrictions in place.

Please follow government guidance on making a one-off move to an alternative residence; staying safe outside your home and other published guidance, such as on travel and social distancing.

Please consider your travel arrangements carefully. If you have a long journey that would require an overnight stay, we advise against returning to collect belongings until government restrictions have been lifted and hotel/B&B accommodation is open again.

This approach continues to support the Government’s stance of reducing the unintended spread of COVID 19 and has the full support of Devon and Cornwall Police.

This will depend on your circumstances, e.g. if you live alone or if you live with others but everyone on the tenancy agreement wants to leave.

If you have signed a contract for a fixed period of time, e.g. an academic year, calendar year or any other period, and you are still in that fixed period then you will need to check if your contract contains something called a “break clause” (sometimes also under the heading “Tenant’s right to terminate” or similar).
Be aware that you can only use a break clause if every tenant on the agreement wants to move out.

If your contract has a break clause/right to terminate then this may mean that you can terminate your contract after a certain date, but before the end of the fixed term, provided you give the required notice. You may have to pay rent until the required notice period has ended.

If your contract does not have a break clause, or you can’t exercise the break right yet, you will not have any automatic right to end your contract. Although the coronavirus outbreak presents an unprecedented set of circumstances for landlords and tenants alike, there have not yet been any changes to the law regarding ending tenancies due to the outbreak, and until you negotiate with your landlord, your obligation to pay rent will not change.

The practical advice is to discuss your wish to end the tenancy with your landlord. If the landlord is happy to let you go without further rent payments, then you will not be required to pay rent. You should ensure that your landlord confirms this in writing. However, if the landlord will not release you from the contract, they could still ask you or your guarantor for the money, even if you have moved out.

If you want to leave but other tenants are staying in the property then it is unlikely that you will able to leave without continuing to pay rent, unless you find a replacement tenant. Again, you should discuss your wish to end the tenancy with the other tenants and your landlord. If the landlord is happy to let you go and will not require your rent to be paid in your absence, then you will not be required to pay rent. However, if the landlord will not release you from the contract without a replacement, they could still ask you, your housemates or your guarantor for the money, even if you have moved out.

If you leave before the end of your contract without the agreement of the landlord and stop paying your rent, this will be a breach of your contract. The landlord may seek to take action to get the rent from you, or from your guarantor if you have one. They may take some of this money from your deposit. If the amount you owe them exceeds your deposit, they may write to you to request the money. You might be charged interest on the amount owing. If you still don’t pay, they may start a court claim against you.

If your landlord brings a legal claim against you for unpaid rent, this is not a criminal trial or a criminal offence, and you won’t get a criminal record. You will be asked to attend court, and if you don't attend the hearing will go ahead in your absence. If the judge decides you should have paid the money, you will be asked to pay it as part of the judgement. You may also be asked to pay the landlord's court costs.

If you still don’t pay the money after the court has decided you should, you may receive a further judgement that can negatively affect your credit rating in the UK. This may make it difficult for you to borrow money or pass reference checks for rented accommodation in the UK in the future. If you are worried about the impact of this on any current or future visa in the UK, please seek advice from an immigration advice service.

Students in private rented accommodation who wish to make a one-off move to an alternative residence or to collect their belongings may now do so providing they take precautions in line with the principles in staying safe outside your home and with other published guidance, such as on travel and social distancing.

If you wish to collect your belongings from private accommodation, please speak with your landlord about how you can do this safely. Please also consider whether your journey is vital at this time, the potential risks and any benefit to delaying your return to a different area.

For further information, including guidance on staying safe and what you can and cannot do, please see our community webpages.

If someone you live with has suspected/diagnosed coronavirus they must self-isolate in accordance with Government guidelines, as must you. You may wish to stay elsewhere; please follow the self-isolation guidelines.

If you leave your rented property due to someone you live with having coronavirus, you will still have to pay rent.

You should refer to the current Government guidelines, including information on reducing day-to-day contact with other people. It will be reasonable for your landlord and flatmates to expect you to adhere to these as they are updated.

Landlords must now give a minimum of 3 months’ notice for any evictions of tenants and of some licensees. This will not apply to lodgers of live-in landlords. If your landlord has already issued you with notice, they will not be able to evict you for a further 3 months. The government has stated this period may be extended. Currently, after the 3 months’ notice expires, the landlord will be able to apply to the court for you to be evicted. However, the government guidance states that even if this does take place, it will likely be a further 6-8 weeks, or longer given the current circumstances, for any evictions to go through the courts.

Your will still have to pay your rent. Landlords and tenants are advised to work out a realistic repayment plan for any rent missed in this 3 month period, taking into account the circumstances, but there is no legal obligation on landlords to do this. For the full advice from the UK government, please see the Government webpages.

The below advice still outlines the normal situation for evictions. Please note all of us currently still applies but with a minimum 3 months’ notice.

 

Assured Shorthold Tenancies

Your landlord cannot evict you without an order from the court granting them possession of the property. If the landlord wants to evict you, they must send you a notice requiring possession. This will be either a Section 21 or Section 8 notice.

If you have a fixed term tenancy

The landlord can only evict you during the fixed term of the tenancy by issuing a Section 8 notice and going to court. If you have less than 8 weeks rent arrears, it is up to the judge to decide whether you should be evicted. You would be able to submit a defence that it was due to financial problems caused by coronavirus. If you have over 8 weeks rent arrears, it is a mandatory ground for eviction, so the judge will allow the eviction.

If you are in a periodic ‘rolling’ tenancy, or your fixed term is ending soon and has not been renewed

The landlord can use the accelerated Section 21 process to evict you with 2 months’ notice, whether you have any rent arrears or not. However, you should always seek advice if you receive an eviction notice, as many of them are invalid and there are various requirements that landlords must comply with before a valid possession notice can be served – if a notice is invalid this can delay the eviction considerably.

If you have a licence agreement for accommodation where the landlord does not live with you

Your landlord can only evict you before the end of the fixed term if there is a clause in the contract stating they can do so (a break or termination clause). Any such clause should set out what notice you should be given. By law, you are entitled to ‘reasonable’ notice, and the landlord still has to apply to the court to evict you.

If you live with your landlord

Your landlord can evict you without a court order. You are still legally entitled to reasonable notice. The landlord can change the locks themselves.

Your landlord can ask you to leave at the end of your fixed-term agreement. They can ask you to leave earlier than this agreement if the contract says they can.
If your agreement doesn't set out a notice period, you should be entitled to 'reasonable' notice. This is usually a week if you pay your rent weekly, or a month if you pay your rent monthly.

If your landlord is giving you less than reasonable notice, or are asking you to leave before the end of the fixed term when your contract does not permit this, you could dispute this with them.

In practice, it can be quite difficult to challenge an eviction with a live-in landlord though. We would suggest you seek legal advice if this is happening to you. It is a criminal offence for your landlord to use or threaten violence when evicting you.

Gas safety checks are very important, but this may need to be balanced against the case for maintaining self-isolation or minimizing the risk of infection in the current situation. If you are at high risk from COVID-19 and your gas installation is well maintained this might be the case. Generally tenants have a fundamental right to exclude anyone from the property, including the landlord.

If there are any signs to suggest that your boiler is faulty or you smell gas do not delay the inspection.

If you decide to refuse access to the landlord you can refer them to the guidance from the health and safety executive to landlords which says that landlords should make reasonable efforts to conduct a gas safety check annually and if it proves to not be possible, they should keep evidence of the reasons why the inspection could not be done. That will be the correct thing for many landlords to do right now.

General guidance on the contractual position is set out below, however, this must be read in conjunction with Government guidance as it is updated during the coronavirus outbreak. Given the current restrictions on movement, viewings should not be taking place at this time.

If you are on an assured shorthold tenancy then landlords have no implied right to enter a property to conduct viewings. They can only do this if there is a clause in your tenancy agreement stating that you must permit access for viewings, so you should look at your contract to try and find this clause.

The legal starting point is that tenants have a fundamental right to “exclusive possession” which means that they can exclude anyone (even the landlord) from the property.
If the tenant has agreed in the contract to allow viewings, and the tenant refuses to permit this, strictly this would be a breach of contract and the landlord could object and try to make a claim against you.

Usually if a contract gives the landlord a right of access, it states that access should be at a reasonable time. You could potentially argue that the timing is not reasonable at the moment due to the ongoing situation - having people enter your home at this time would be unreasonable and potentially put you at risk. You might also be able to argue that a clause which gives the landlord a right to conduct viewings in any circumstances, despite the Government’s recommendations not to allow visitors into your home, is ‘unfair’ and not binding on you.

If you live in a shared house (renting a room individually) the situation is different – the landlord is entitled to access the common parts. You could still negotiate with the landlord and make sure that any viewings are at an agreed time so that you can avoid people viewing the property and wash door handles/bannisters after the viewing. You could also refuse to allow viewings in your room – although again, there is a risk that you might be breaching your contract.

If you are self-isolating, you may wish to refer your landlord to the NHS guidance on self-isolation.

If you have a live-in landlord then you do not have a right to exclude people from the property. Your landlord can bring visitors into the property for any reason and can usually enter your room without notice. You may wish you link your landlord to the guidance on self-isolation if you are concerned.

“Force Majeure” involves an event or sequence of events which are beyond a party's reasonable control - preventing or delaying it from performing its obligations under the agreement, e.g. something happening to your house which means that you can’t live in it anymore, such as a natural disaster destroying the property.

It is generally thought that whilst COVID-19 may be a Force Majeure event, it is unlikely to prevent you from occupying the property or stop the tenancy from continuing. It is therefore unlikely that a Force Majeure will allow you to end a tenancy early, even if there is a Force Majeure clause in your contract.

Health, wellbeing and your studies

All individuals should self-isolate if they develop a new continuous cough, fever or anosmia.

Anosmia is the loss of or a change in your normal sense of smell. It can also affect your sense of taste as the two are closely linked. For further information please visit the GOV UK Pages.

 

Anyone who develops symptoms of coronavirus - a persistent cough, fever or a sudden loss of taste or sense of smell - will have to isolate for seven days. Anyone else in the household will need to isolate for 14 days.

In addition, everyone with symptoms should ask for a test online or call 119 to arrange a test.

If the test comes back negative, everyone in your household can go back to normal.

If the test comes back positive, the NHS Test and Trace team will get in touch - via text, email or phone call - to discuss whom you have come into close contact with.

Please be aware the test is an ‘antigen test’. It tests if you currently have coronavirus. The test to tell if you’ve ever had coronavirus (‘antibody test’) is not widely available yet. Please therefore only apply if you meet the following criteria:

• tests need to be carried out in the first 5 days of having symptoms
• it’s best to apply for the test in the first 3 days as it may take 1 or 2 days to arrange
• when applying for a test, use the self-referral option, the University is not currently completing referrals

As the health and safety of our students and colleagues is paramount, we would encourage everyone to follow these guidelines. Find out more online.

Students

Following our decision to ask students to go home where possible, we are no longer collating information on absence from face to face teaching.

If you are self-isolating, or remaining, in student accommodation: either on campus, in an external student accommodation provider or in privately owned student accommodation, please notify us by email on coronavirusenquiries@exeter.ac.uk giving the following details:

1. Full name
2. Student Number
3. Address - including if you are living in Exeter or Cornwall
4. Period of self-isolating - start and end date
5. Contact telephone number

These details will then be passed to the relevant staff who will contact you to ensure you have access to the support you may need.

Staff

Please use the staff online form to let us know if you are self-isolating. You should also follow the guidance in the Staff FAQ “Reporting Absence – When and how do I report absence?”

Information about pay arrangements can be found online.

Contact details for emergencies and out of hours help are listed below:

- Exeter: contact Estate Patrol on 01392 723999 (24 hours)
- Cornwall: contact the Living Support Team on 01326 255341 or via email: ls-team@fxplus.ac.uk (Monday to Friday 9am to 5pm) or the Security and Night Support team on 01326 253503 (evenings 5pm to 9am and weekends)

You do not need to call NHS 111 to go into self-isolation, but please contact us using the details above. If your symptoms worsen during home isolation or are no better after 7 days contact NHS 111 online. If you have no internet access, you should call NHS 111. For a medical emergency always dial 999.

The Government has set out that people must wear a face covering whilst using public transport or when attending a hospital as a visitor or outpatient.

We are therefore recommending that all colleagues and students wear a face covering when inside University buildings. To support this, we are providing three re-usable face coverings to all colleagues and students on their return to campus. Please do not return to campus, unless you are a staff member authorised to do so, or a student living in University Accommodation.

If you are currently working or living on our Exeter campuses you can access disposable face coverings in the reception area of the building you are working / living in. If your building does not currently have a supply of face coverings, or has run out, please let us know via the following contact points:

Streatham campus: fmlogistics@exeter.ac.uk
St Luke’s campus: stl-porters@exeter.ac.uk
Penryn campus: a.watson@exeter.ac.uk

If you are working or living on the Cornwall campus you can collect face coverings from Glasney Lodge.

It is important to note that face coverings do not replace social distancing and that you need to use them properly i.e. wash your hands before putting them on and taking them off and ensure your mouth and nose are covered.

Students

Your wellbeing is extremely important to us and we would like to highlight the resources that are available to support you, if needed. This includes our self-help tool, SilverCloud and our Wellbeing Services at both our Exeter and Cornwall campuses.

Staff

There are a number of support services available to staff during this period. Our self-help tool, Pro-Counselling, can be used to access 24/7 telephone counselling via our online portal, as well as a range of well-being resources and guides. You can also talk to your line manager if you have any queries.

For students

For students - our AccessAbility team is available for you to discuss any concerns you may have around your disability. You can find information on how to access this team on our website.

For staff

A guide has been developed specifically for disabled colleagues working from home which addresses some of the challenges faced by those who need to self-isolate and maintain prolonged social distancing. The guide also provides signposting and guidance towards additional support. If you are contacted by your manager about returning to work on campus, you should discuss with them whether any additional adjustments are required. If you have a condition which makes you extremely vulnerable or vulnerable please see the sections above and refer to government advice regarding shielding. If you require additional support or advice please contact your line manager who can arrange a referral to occupational health or contact a disability adviser in confidence.

The University, in partnership with its alumni community, has created an Emergency Assistance Fund to help students experiencing unexpected financial difficulties due to the coronavirus outbreak. All registered undergraduate and postgraduate University of Exeter students facing financial difficulty because of the crisis are eligible to apply, irrespective of fee-status.

Depending on your circumstances, payment may be made as:

  • An emergency loan with 0% interest (e.g. if you have financial means but are unable to access them)
  • A non-repayment grant (e.g. for additional expenses which you don’t have the means to repay)
  • A combination of both

For more information and how to apply, please visit the webpages.

Please do not be worried, your college and the support team will help to make sure this does not affect your studies.   

If you are self-isolating, or remaining, in student accommodation: either on campus, in an external student accommodation provider or in privately owned student accommodation, please notify us by email on coronavirusenquiries@exeter.ac.uk giving the following details:

1. Full name
2. Student Number
3. Address - including if you are living in Exeter or Cornwall
4. Period of self-isolating - start and end date
5. Contact telephone number

These details will then be passed to the relevant staff who will contact you to ensure you have access to the support you may need.

In an emergency or outside of office hours please contact the following:

  • Exeter based colleagues and students should contact Estate Patrol on 01392 723999 (24 hours) 
  • Cornwall based colleagues and students should contact the Living Support Team on 01326 25 5341 or via email: ls-team@fxplus.ac.uk (Monday to Friday 9am to 5pm) or the Security and Night Support team on 01326 253503 (evenings 5pm to 9am and weekends) 

Should you have any specific queries please email: coronavirusenquiries@exeter.ac.uk - this email is monitored from 9am to 6pm Monday to Friday. If you have an immediate concern you need to raise during the evening or at the weekend please use the contact numbers detailed above. 

 

The National Health Service (NHS) provides most* healthcare in the UK including emergency, routine and occasional medical treatment.

All COVID-19 related testing and treatment is free.

All students are able to access emergency treatment in a hospital Accident & Emergency (A&E) department, regardless of immigration status. This includes emergency treatment for serious illness or injury.

Students with a Tier 4 visa, will have paid the Immigration Health Surcharge (IHS) as part of your visa application. This entitles you to access the NHS with most services free to access, although some carry charges. You will be made aware if you will be charged to access a service.

Students on a short course of 3 months or more can now register with a GP surgery to receive primary care services. If, however, you need a referral to a hospital specialist then you will be charged for this appointment by the hospital.

EU/EEA students are exempt from being charged with if you have an EHIC card (this may change from 01/Jan/2021) or have applied under the EU Settlement Scheme and you are ‘ordinarily resident in the UK’. In practice, this means you are living here for reasons other than study. UKCISA will provide the most up to date information on how Brexit will affect your access.

British nationals who have been living overseas should consider private medical insurance, unless you can demonstrate that you are ordinarily resident in the UK. That usually means you are in the UK more permanently than for study purposes.

If your healthcare needs are not covered in the above list, you may still be exempt from some charges if your country has reciprocal arrangements in place.

We recommend all other students have adequate medical insurance to cover specialist appointments whilst in the UK. For more details please see NHS guidance.

*exceptions include some complementary and alternative medicines.

Updates and actions

As we communicated previously, at the beginning of the Covid-19 pandemic we took the difficult decision to postpone our summer graduation ceremonies. We appreciate that this will have of course caused disappointment for finalists, though we emphasised that we will still be able to make awards for students who are expecting to complete their studies this summer, and to issue certificates and/or transcripts to those who need them.

In collaboration with the Students' Guild in Exeter and Students' Union in Cornwall, we are working to agree the best way in which to recognise and celebrate the achievements of students whose graduation ceremonies this summer have been postponed. It has been our strong sense so far that students would wish to celebrate on campus in person, with their families and friends, when it is safe to do so. We therefore intend to host Graduation ceremonies for the Class of 2020, in 2021 as both a celebration of your achievements and as a reunion. Students who would have expected to graduate this summer will receive an email including a link to a short poll, through which we invite you to indicate your preference for an event in Easter 2021, or Summer 2021.

Additionally, we are keen to recognise the achievements of graduating students this year and to officially confer degree certificates which we know are important for students taking up graduate jobs or progressing to further study. We will therefore be inviting finalists to an online celebration to mark the end of this academic year, which will complement Graduation ceremonies held in 2021. This will take place in July following the release of examination results; we will contact finalists with further information in due course.

Yes. If you are in receipt of Access to Exeter bursary, you will continue to receive payments as usual for the remainder of the academic year.

The University grounds are closed to the general public.  It is important our student community have a safe space to exercise and so we are reducing the amount of public footfall on our campus to enable this. 

We want to support you to take your daily exercise. Under the current Government restrictions, if you live on the campus you are able to use the University grounds for exercise purpose once a day. However, we ask you to take particular note of the Government guidance on exercising, which states that this should be done alone and not involve travelling beyond your local area for exercise. Exercising in groups, for instance games of football, and socialising are not permitted.

Please note, you may be required to present your Student ID whilst on site. University buildings and a number of specific outside spaces, including Sports Park pitches and all University tennis courts, are closed and we ask that you respect this. 

We continue to carefully monitor the ongoing coronavirus situation, including planning for another lockdown period, if it were to occur. We are working very closely with Public Health colleagues on this to ensure we have effective response plans in place.

In the event of another lockdown being enacted by the UK Government or a more localised lockdown instigated by the Local Authority, our absolute priority is the safety of our staff, students and the wider community. The University will pay close attention to Government guidance and requirements and ensure that students and staff are supported and communicated with in the event of another lockdown.

In line with our plans for the safe and gradual return to campus working, there will be a reduced capacity on our campuses going forward and we therefore do not anticipate any problems with the availability of parking spaces. We also expect an increase in people cycling and walking to work rather than driving or taking public transport. To support colleagues in doing this, we are investing £100,000 in cycling provision and facilities on our Streatham and St Luke's Campuses, including refreshing existing facilities and providing new changing areas and showers, providing new cycle racks, shelters and lockers.

On our Penryn Campus, the Bike User Group, which represents staff and students from across the campus who commute to work by bike, has been reinstated to develop plans to improve the cycling infrastructure around campus and within the local area. If you would like to be more involved with our Penryn cycling community, you can sign up via this online form and receive updates of meetings - https://docs.google.com/forms/d/e/1FAIpQLSfdvh9uCbcjtNCMEvmrCyX_rNmuD6DZzmakuTJCAro7NIPS8w/viewform

Students currently on placement this academic year (2019/20)

Please contact your placement module lead in the first instance. If you have already met the Intended Learning Outcomes of the module, with the work you have completed so far, the minimum hours requisite could be waived. If it cannot be waived your placement module lead will discuss alternatives. We appreciate this may be a disappointing and worrying situation, and will support you wherever possible.

If you do leave your placement, please make sure you leave with a good relationship with your placement host. You may need to rely on them in the future for a professional reference and their experience working with you will impact whether they host another Exeter student on placement in the future.

Please take a look at our Examinations, Assessments, Progression and Awarding information, found here.

If you require more information please speak to your placement module lead.

Please contact your placement module lead as soon as possible and make plans to find safe accommodation. If you are unable to find alternative accommodation please contact the University at coronavirusenquiries@exeter.ac.uk

It’s important to keep up to date on your employer’s guidance related to COVID-19 and home working. If you are unsure of what your employer’s guidance is ask your line manager for clarification. If you are working from home, here are our top tips:

• Workspace – Find somewhere that you will not be distracted by the television, social media, people, pets etc. so you can concentrate on working. Try and set up a workstation in that room so you can work effectively and safely. Keep the space around you organised and check you are not straining your body in the working position you are in. If this isn’t possible then talk to your employer.
• Plan your work – Make sure you have brought home everything you need to work from home e.g. documents and IT equipment they are going to lend you. Use your outlook calendar to plan tasks and co-ordinate online meetings/calls.
• Take breaks – Keep focussed when you are working but take a 30-minute break at least every 6 hours and a 5-minute break every hour.
• Keep in contact – Keep in touch with your line manager so they know what you are working on, can help you if you are struggling and can give you more work if needed. Don’t feel isolated, keep in contact with your team/colleagues.
• Final thought – Home working can be tricky and may lead to a drop in motivation and productivity. Start the day as if you were going to the office, maybe even dress as if you were. Try imagining your manager is sitting near you to help motivate you to keep working!

There is guidance on home working available from ACAS (UK employers only) which you may find useful on this link. Countries outside the UK may have different guidance for employers/employees in relation to home working so we would recommend researching them.

In line with Government advice employers should be asking their employees to work from home, wherever possible. This may mean the way you work will change, for example team meetings on Zoom, or perhaps your responsibilities will need to adapt to the resources you have at home. Your employer should support you to achieve this and your line manager should discuss how you can effectively work from home. You may need extra equipment such as a laptop or access to company documents via a remote connection. It's also important to discuss any responsibilities you may have such as caring responsibilities whilst at home and how your working hours could accommodate this.  You need to ensure that your employers insurance covers you whilst you work from home, it is likely that it will as many employees are working from home at this time but please check with your employer and let us know.

Many employees around the world are having to adapt to different pressures, tasks and responsibilities as a result of COVID-19. This does sometimes mean employees are asked to undertake different duties to support the business. Employers can make reasonable changes to your placement duties but we would not wish this to impact your health, safety and wellbeing. We also would not wish any changes to impact on your academic outcomes and experience.

If you are asked to undertake a role (or different duties) which impacts on your health and safety, or is significantly different from your contract/tripartite agreement and could therefore impact on you meeting the Intended Learning Outcomes (ILOs) of your module, please speak to your line manager in the first instance. If you are not satisfied please then speak to your placement module lead. If the changes are minor and do not affect the ILOs of your placement module, please bear in mind that being flexible, adaptable and having a positive outlook in the workplace are all behaviours which will help your immediate team and the wider company. They’re also fantastic traits you can evidence in future job applications.

In line with Government advice employers should take every possible step to facilitate their employees working from home, including providing suitable IT and equipment to enable remote working. If your employer will not allow this please speak to your placement module lead.

Public Health England (PHE) is advising those who are at increased risk of severe illness from coronavirus (COVID-19) to be particularly stringent in following social distancing measures. The Government have identified those that are classified as extremely vulnerable, and those that are at increased risk of severe illness, online:

Guidance on those who are at increased risk of severe illness
Guidance on who is classified as extremely vulnerable

The health and safety of our students is paramount to the University. Please discuss with your line manager and placement module lead how you might continue your placement work (if you are keen to do so) from home, observing the Government guidance on self-isolation. If you are not comfortable continuing your placement even if there is a homeworking option, please talk to your placement module lead about what to do next. If you want to terminate your placement early, please speak to your line manager in the first instance to reach agreement. If this is not possible then please speak to your placement module lead or placement team.

The University is supporting students who have been impacted financially by the coronavirus crisis through accommodation refunds and bursaries, however, we recognise that individual students are facing hardship because of circumstances that are unique and beyond their control. Therefore we have, with considerable assistance from our community of alumni and supporters, established an Emergency Assistance Fund to extend the University’s financial assistance to the most vulnerable students across the institution.

The Emergency Assistance Fund will provide up to £1,000 (per applicant) for students facing unanticipated financial challenges due to Covid-19. The fund is now available for all students via an online application form on the website: https://www.exeter.ac.uk/students/assistance-fund/

The majority of staff are now working from home and providing services online for students such as email placement support, skype appointments, webinars etc. You can find out more about the services on offer by visiting My Career Zone or contacting your placement team for information on changes to the support for your module as a result of the coronavirus. If you are struggling to find contact details for your placement team:

For Streatham and St Lukes based students: placements@exeter.ac.uk

For Penryn based students: placements-penryn@exeter.ac.uk

The FAQs on this page give extra detail on how the University is responding and continuing to support students. If you are currently on a placement abroad, please contact the Global Opportunities team on outbound@exeter.ac.uk

Students due to go on placement this academic year (2019/20) or summer 2020

Placements that have been approved but have not yet started this academic year can proceed if the employer is happy for them to become desk-based placements in line with Government advice, where you are able to work from home. Please update the placements team of your revised work environment if you have not advised your placement module lead of this already.

For Streatham and St Lukes based students: placements@exeter.ac.uk
For Penryn based students: placements-penryn@exeter.ac.uk

If your placement cannot be worked at home then please contact your placement module lead to find out what alternatives are available, for example postponing your start date to a later point in the year.

 

Please speak to your placement module lead for more information on the next steps.

We anticipate there will be a lot of disruption to various industries over the coming months and this will lead to new opportunities in some sectors whilst other sectors will temporarily pause their placement schemes. Placement opportunities as always will be very competitive so please use our careers service to give you the best chance of securing a placement. They offer a wide range of support including but not limited to; 1 to 1’s, employability sessions such as CVs, applications etc., online resources, jobs board etc. If you are keen to find a work placement you can access support from the Career Zone or contact your placements team. Your placement module lead will may also be able to provide further support and advice.

It’s important to ask for your employer’s guidance related to COVID-19 and home working. If you are unsure of what your employer’s guidance is ask your line manager for clarification. If you are working from home, here are our top tips:

• Workspace – Find somewhere that you will not be distracted by the television, social media, people, pets etc. so you can concentrate on working. Try and set up a workstation in that room so you can work effectively and safely. Keep the space around you organised and check you are not straining your body in the working position you are in. If this isn’t possible then talk to your employer.
• Plan your work – Make sure you have brought home everything you need to work from home e.g. documents and IT equipment they are going to lend you. Use your outlook calendar to plan tasks and co-ordinate online meetings/calls.
• Take breaks – Keep focussed when you are working but take a 30-minute break at least every 6 hours and a 5-minute break every hour.
• Keep in contact – Keep in touch with your line manager so they know what you are working on, can help you if you are struggling and can give you more work if needed. Don’t feel isolated, keep in contact with your team/colleagues.
• Final thought – Home working can be tricky and may lead to a drop in motivation and productivity. Start the day as if you were going to the office, maybe even dress as if you were. Try imagining your manager is sitting near you to help motivate you to keep working!

There is guidance on home working available from ACAS (UK employers only) which you may find useful on this link. Countries outside the UK may have different guidance for employers/employees in relation to home working so we would recommend researching them.

My employer wants me to start my placement in the workplace, what do I do?

Employers can ask you to work at their premises as opposed to home working as long as they have assessed the risk and taking steps to mitigate the spread of COVID-19. If this happens we would ask that you request a copy of their risk assessment for COVID-19 before you go into the workplace so you can read it to understand what steps the placement provider is taking to mitigate against COVID19. We will ask you for information on how your employer is mitigating risks in the workplace against COVID-19 as part of your placement paperwork process but if you have any concerns please contact your placement module lead and/or placement team. If you are in the vulnerable category as advised by the Government and are asked to attend the workplace then please raise this with us so we discuss next steps.

Please update your placement module lead and the placements team as soon as you possibly can. They can advise you on the next steps/alternatives particular to your module.  If you don’t know who your placements team are please email as follows:

Placements team:
For Streatham and St Lukes based students: placements@exeter.ac.uk
For Penryn based students: placements-penryn@exeter.ac.uk

Please talk to your placement module lead about the alternative options for your module. If you need to decline a placement offer please do so professionally, you may need to rely on the same organisation for a graduate job in the future and a bad experience for the employer may mean future students are not offered placements.

Please discuss this with your placement supervisor, update your placement module lead and the placements team if the placement needs to be altered, postponed or cancelled. The placement supervisor will have the most up to date information on the operation of their lab facilities, whether they can still host your placement or if they are offering alternatives.

If the placement can be conducted from home, e.g. a desk based research project, and the academic still has capacity to be your placement supervisor this could still go ahead. Please check with your placement module lead for approval before submitting your placement paperwork.

Please speak to your placement module lead in the first instance as you may need to re-submit your placement paperwork.

The University is supporting students who have been impacted financially by the coronavirus crisis through accommodation refunds and bursaries, however, we recognise that individual students are facing hardship because of circumstances that are unique and beyond their control. Therefore we have, with considerable assistance from our community of alumni and supporters, established an Emergency Assistance Fund to extend the University’s financial assistance to the most vulnerable students across the institution.

The Emergency Assistance Fund will provide up to £1,000 (per applicant) for students facing unanticipated financial challenges due to Covid-19. The fund is now available for all students via an online application form on the website: https://www.exeter.ac.uk/students/assistance-fund/

The majority of staff are now working from home and providing services online for students such as email placement support, skype appointments, webinars etc. You can find out more about the services on offer by visiting My Career Zone or contacting your placement team for information on changes to the support for your module as a result of the coronavirus. If you are struggling to find contact details for your placement team:

For Streatham and St Lukes based students: placements@exeter.ac.uk

For Penryn based students: placements-penryn@exeter.ac.uk

The FAQs on this page give extra detail on how the University is responding and continuing to support students. If you are currently on a placement abroad, please contact the Global Opportunities team on outbound@exeter.ac.uk

Students due to go on placement next academic year (2020/21)

Placements are being reviewed and approved for the next academic year bearing in mind government advice and any changes to the placement module requirements. If you are unsure whether your placement puts your wellbeing at risk or whether the requirements for a placement for the next academic year have changed, then please speak to your placement module lead in the first instance. We would recommend you keep in regular contact with your placement employer up until your start date to ensure you have the latest information regarding your placement.

Arrangements for trainees on PGCE courses are likely to differ from those for other work placements and queries about PGCE School Based work Placements should be directed to exeterpartner@exeter.ac.uk

It’s important to ask for your employer’s guidance related to COVID-19 and home working. If you are unsure of what your employer’s guidance is ask your line manager for clarification. If you are working from home, here are our top tips:

• Workspace – Find somewhere that you will not be distracted by the television, social media, people, pets etc. so you can concentrate on working. Try and set up a workstation in that room so you can work effectively and safely. Keep the space around you organised and check you are not straining your body in the working position you are in. If this isn’t possible then talk to your employer.
• Plan your work – Make sure you have brought home everything you need to work from home e.g. documents and IT equipment they are going to lend you. Use your outlook calendar to plan tasks and co-ordinate online meetings/calls.
• Take breaks – Keep focussed when you are working but take a 30-minute break at least every 6 hours and a 5-minute break every hour.
• Keep in contact – Keep in touch with your line manager so they know what you are working on, can help you if you are struggling and can give you more work if needed. Don’t feel isolated, keep in contact with your team/colleagues.
• Final thought – Home working can be tricky and may lead to a drop in motivation and productivity. Start the day as if you were going to the office, maybe even dress as if you were. Try imagining your manager is sitting near you to help motivate you to keep working!

There is guidance on home working available from ACAS (UK employers only) which you may find useful on this link. Countries outside the UK may have different guidance for employers/employees in relation to home working so we would recommend researching them.

My employer wants me to start my placement in the workplace, what do I do?

Employers can ask you to work at their premises as opposed to home working as long as they have assessed the risk and taking steps to mitigate the spread of COVID-19. If this happens we would ask that you request a copy of their risk assessment for COVID-19 before you go into the workplace so you can read it to understand what steps the placement provider is taking to mitigate against COVID19. We will ask you for information on how your employer is mitigating risks in the workplace against COVID-19 as part of your placement paperwork process but if you have any concerns please contact your placement module lead and/or placement team. If you are in the vulnerable category as advised by the Government and are asked to attend the workplace then please raise this with us so we discuss next steps.

Please speak to your placement module lead in the first instance as you may need to re-submit your placement paperwork.

Please update the placement module lead and the placements team as soon as you possibly can. They can advise you on the next steps/alternatives particular to your module.  If you don’t know who your placements team are please email as follows:

Placements team:
For Streatham and St Lukes based students: placements@exeter.ac.uk
For Penryn based students: placements-penryn@exeter.ac.uk

We anticipate there will be a lot of disruption to various industries over the coming months and this will lead to new opportunities in some sectors whilst other sectors will temporarily pause their placement schemes. Placement opportunities as always will be very competitive so please use our careers service to give you the best chance of securing a placement. They offer a wide range of support including but not limited to; 1 to 1’s, employability sessions such as CVs, applications etc., online resources, jobs board etc. If you are keen to find a work placement you can access support from the Career Zone or contact your placements team. Your placement module lead may also be able to provide further support and advice.

The University is supporting students who have been impacted financially by the coronavirus crisis through accommodation refunds and bursaries, however, we recognise that individual students are facing hardship because of circumstances that are unique and beyond their control. Therefore we have, with considerable assistance from our community of alumni and supporters, established an Emergency Assistance Fund to extend the University’s financial assistance to the most vulnerable students across the institution.

The Emergency Assistance Fund will provide up to £1,000 (per applicant) for students facing unanticipated financial challenges due to Covid-19. The fund is now available for all students via an online application form on the website: https://www.exeter.ac.uk/students/assistance-fund/

The majority of staff are now working from home and providing services online for students such as email placement support, skype appointments, webinars etc. You can find out more about the services on offer by visiting My Career Zone or contacting your placement team for information on changes to the support for your module as a result of the coronavirus. If you are struggling to find contact details for your placement team:

For Streatham and St Lukes based students: placements@exeter.ac.uk

For Penryn based students: placements-penryn@exeter.ac.uk

The FAQs on this page give extra detail on how the University is responding and continuing to support students. If you are currently on a placement abroad, please contact the Global Opportunities team on outbound@exeter.ac.uk

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