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Community Liaison Team

To raise queries with our Community Liaison Team (non emergency)
Phone 01392 723721 Email

Community issues

In order to maintain good relations with neighbours we advise students note the following noise-curbing tips:

  • If you decide to have a party inform all your neighbours (not just the immediate ones) at least 24 hours before – agree a mutual time to finish and stick to it.
  • Consider sharing a contact number with your neighbours – if noise levels get too high they can tell you.
  • Keep the bass-levels down on your sound systems.
  • Consider the position of stereos and televisions (not next to walls)
  • Closing all windows and doors will stop noise from carrying.
  • When leaving and entering the property ask guests to keep voices down
  • Keep an eye on numbers. If numbers get too high noise may become unmanageable.
  • Advertising a party for ‘anyone’ to attend is not advised – you may find that you have unwelcome guests who could cause disruption and become difficult to get rid of.
  • When walking home from a pub or club your neighbours will usually be asleep. It is important to be quiet and to realise that even general chatter can be disruptive, especially in narrow streets.
  • Remember that you are not only responsible for your own noise, but the noise created by guests visiting your property.
  • Remember that noise not only effects local residents, but many students as well. Noise disruption can cause serious problems for students with study deadlines.
  • It is important to note that extreme or persistent noise will be perceived as anti-social behaviour and will be dealt with seriously buy the University.
  • Noise incidents could, in extreme circumstances, lead the City Council’s Environmental Health Department taking legal action. Such action could lead to the confiscation of sound equipment or even a criminal record.

Taking pride in the visual appearance of your house and garden is an important way to convey respect for your local area. We understand that the rules relating to rubbish collection and recycling can change greatly from region to region (as well as from country to country) – so we appreciate that some students will find it easier to follow the rules and guidelines for Exeter. If in doubt, we recommend contacting Exeter City Council’s Cleansing Services on 01392 265010.

Some basic rules to follow include:

  • If you live in private accommodation and are unsure which day your rubbish and recycling is collected - we recommend that you download the iExeter App and check the 'bin' icon. You can add your postcode and receive all the relevant details for your address.
  • Please note that rubbish left out too early (particularly in black bags) could be torn apart (often by birds/vermin etc) and scattered across wide areas. This can become even more unsightly than bagged-up rubbish and can cause particular upset to permanent local residents.
  • It is important to remember that rubbish for collection should be left out no later than 6am on the morning of collection and no earlier than 6pm the previous evening. If rubbish is left out for longer than this period fines can be issued by the City Council.
  • Do not overfill your bins. The council will not collect bins with lids that do not fully close. They will also not collect extra side waste.
  • The council will not take extra 'grey' (non-recyclable) waste, but they will collect an unlimited amount of recycling. If you have extra recycling, simply bagged it up and label it 'extra recycling', with the first line of your address. As long as each bag is correctly labelled, the council will collect it.
  • Students are reminded that glass cannot be placed in your recycling bin. If non-recyclable rubbish (including glass) is placed in your recycling bin it will be marked as ‘contaminated’ and not taken. Glass must be taken to separate recycling points. Most major supermarkets have recycling points and there are many public recycling points throughout the city.
  • Students are advised to be careful about the disposal of personal/confidential paperwork within their domestic rubbish off-campus. If personal documentation (including bank statements, receipts etc) is not disposed of properly you run the risk of identity theft.

'Students on the Move' is a waste collection scheme subsidised by the University. It operates throughout June and July each year, allowing University students living in private accommodation to have non-recyclable waste collected - in addition to their normal bi-weekly collection. This scheme has helped to reduce fly-tipping and has taken the stress out of the busy 'moving out' period.

The main University and Guild Information Points (at the Streatham and St Lukes Campuses) are issued with green 'SOTM' envelopes containing collection stickers for marking extra waste. 

This scheme only collects extra 'grey' waste. We do not collect glass or other recyclable items.

Email to find out more.

All students who live in the City are advised that they will not be able to park cars on the campus and they are advised not to bring cars to the City. If students do bring cars and they park them in contravention of resident’s parking and waiting restriction offences (including yellow lines) they will be dealt with by Civil Parking Enforcement Officers employed by the City Council.

To contact your local Civil Parking Enforcement Officer here are two numbers you can call: 01392 665901 and an out of hours number: 07850 299399

There is a free minibus service from Exeter St David’s railway station to Streatham Campus for staff and students.

The minibus service runs from Streatham Campus to St David’s Station Mon to Fri 7.45am to 10.30am. The evening minibus service runs from the layby outside the Geoffrey Pope building to St David’s via car parks A and B, from 16.00 - the last bus leaving Geoffrey Pope at 18.05 during term-time and at 17.30 during the vacation. Traffic permitting the service should run every 20/25 minutes. For further information visit the University minibus page. If you experience any problems with the minibus service, please contact Robert Pitchford (Transport Supervisor) on ext 4575.

Visit the Falmouth Exeter Plus travel and transport pages for details of bus services serving the Penryn Campus.

Anti-social behaviour

The University, in partnership with the Devon and Cornwall Constabulary, have an Anti-Social Behaviour Policy and Protocol, outlining the various levels of action that can be taken by the University and the Police in dealing with student anti-social behaviour.