Returning students accommodation 2021/22

We guarantee accommodation to students entering into year one of their studies in order to enhance their student experience and settle them in to university life. The demand for accommodation covered by this guarantee, means that we are highly unlikely to be able to offer university accommodation to returning students for the 2021/22 academic year. However, we will provide further update in late January 2021.

There are a range of private accommodation options available in the city, from purpose-built halls of residence to shared houses/flats. Further information can be found on our private housing webpages.

Supported applications for returning students

We endeavour to make reasonable adjustments to support individuals who, due to a disability, a long-term medical condition or sensory or physical impairment require adapted accommodation or a particular location in line with the Equality Act 2010.

Please see below for information about how to apply:

Applications open for supported returners accommodation on Monday 15 February 2021 for those with a supported medical application.

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We will process applications submitted during March and therefore we advise that your accommodation application and your written support from one of the Wellbeing Services team is received before Friday 5 March 2021.

Please note that we are unable to guarantee availability and will keep in touch with you during this process.

We accept written support from:

AccessAbility

If you have a medical condition or a learning difficulty which requires extra support then you can contact AccessAbility to discuss your requirements.


Opening times: 9.00am - 4.30pm Monday - Friday (Closed on Bank Holidays and University closure days).

Student Health Centre

The Student Health Centre is available to all registered University of Exeter students and is located within Reed Mews on the Streatham Campus.

The health centre is open Monday to Wednesday - 8.45am - 5.00pm, Thursday - 8.45am - 5.00pm and 6.30pm - 8.00pm and Friday - 8.45am - 5.00pm.

Wellbeing

The University of Exeter Wellbeing Services team, made up of counsellors and mental health practitioners, are all highly skilled and experienced. They are able to offer advice, therapeutic and practical support to help students cope personally and to manage their studies.

  • Applications open for returning students in February 2021 for those with a supported medical application. We recommend that you submit your application by the end of February 2021. Please note that we are unable to guarantee availability and will keep in touch with you during this process.

  • All applications for returning students will be made via the online accommodation portal. If you already have an accommodation account active, you will need to use the same login details as you have previously. If you have not previously applied for accommodation you will need to use the First Visit section to validate your account in order to apply. Please view our 'how to' videos for a step by step guide.

  • You will need to apply using the application type 'Medical Supported Returner'.

  • Within the application, you will need to indicate that you have a medical requirement.

  • Please be advised that without written confirmation of support from one of the University of Exeter support services, your application will be not be processed.
  • When applying for accommodation, you will not be given the options for specific residences and will only be able to choose the type of accommodation and the standard of room you require to meet your needs.

  • Please advise us in the notes section, on the second page of the application form, the residence and contract length you would prefer.

  • Our accessible rooms webpage provides specific information about adapted accommodation.

As we only guarantee accommodation to first year undergraduate students and new international postgraduates it is highly likely that you will be allocated to accommodation with students who are not of similar age/study group to yourself. We will, however, make consideration of the additional preferences you state in your application as per our room allocation procedure

Once your application is received, and after the initial closing date, we will then review all the applications.

This will include:

  • Confirming the room type request is available
  • Confirming with Wellbeing Services that the allocation made is suitable
  • Confirming that there is no outstanding balance on your student account for any accommodation fees due.

This process can take up to 10 working days and so there may be a delay in advising you of your allocation.

Once we have assessed your application, we will write to you to confirm if we are able to offer you accommodation or if not, why this has not been possible.

If your accommodation application is received before April, we will not send you a formal offer of accommodation and will confirm by email that we are holding a room for you including the location and cost of this room.

In April you will be sent a formal offer of accommodation, which you will need to accept to confirm that you require the room. Under the Terms and Conditions of Residence, if you owe money in connection with any previous accommodation that you occupied we may terminate the agreement up to 4 weeks before the start of the contract, therefore, we will make checks in July to confirm that all money outstanding relating to accommodation has been paid.

We would encourage you to apply during the February period so that we can process your application and advise you if accommodation is available.

However, we understand that circumstances do change and that you may only make the decision about requiring accommodation later in the academic year. If this is the case, we would ask that you submit an application and request your medical support as soon as you are aware that you require accommodation.

We will need to carry out all the normal checks which include:

  • Confirming the room type request is available
  • Confirming with Wellbeing Services that the allocation made is suitable
  • Confirming that there is no outstanding balance on your student account for any accommodation fees due.

before we can allocate accommodation and so the 10 working day period for allocation will still apply.

We do have a limited number of rooms available, and so will make decisions on a case by case basis as applications are received.

Students who might incur additional costs for en-suite or studio accommodation as a direct result of a disability may be eligible for a subsidy towards these costs on disability grounds. The subsidy is offered by the University of Exeter and is only applicable to students who will be resident in a residence where the University issues the contract (i.e. residences in the City that are nominated by the University but where the contract is with a private company are not covered by this subsidy).

Undergraduate, postgraduate Home, EU and International students can apply for the rent subsidy if they require en-suite or studio in University contracted accommodation due to their disability and/or health needs. If you are supported by a resident carer for personal care assistance you will be able to apply for the subsidy for their accommodation as well as your own.

The subsidy will not automatically be awarded to students with a disclosed disabilities who are in en-suite/studio in University contracted accommodation; instead you will need to apply annually via Wellbeing Services if you meet the criteria. After your first year, the reassessment will form part of the process to support your accommodation application as a returning student but you must still submit an application on an annual basis if you are returning to university accommodation.

The subsidy will be calculated annually and will be credited to your account on a termly basis. For 2021/22 the subsidy will be a maximum of £1,500. Your accommodation fees will be quoted in full on your accommodation offer and student statement but the credit will be applied by the start of each term.

PLEASE NOTE: If your application for a subsidy is received after the start of the contract period then this amount will be reduced on a pro-rota basis, starting from the date you requested the assessment. We do not back date any subsidy if you do submit your application after the start of your accommodation contract.

If, at any point, we agree to release you from your contract or you are not charged accommodation fees for any period within your contract, the subsidy will be reduced on a pro-rota basis so you only receive a subsidy for weeks that you are charged accommodation fees.

Criteria

You are eligible to apply if you meet one or more of the following criteria:

  1. A requirement for en-suite/studio in University contracted accommodation as a result of a physical disability i.e. mobility difficulty/wheelchair user, where specific accessibility requirements prevent you from sharing bathroom facilities with others.

  2. A requirement for en-suite/studio in University contracted accommodation as a result of a sensory disability e.g. visual impairment, that prevents you from maintaining independence when sharing bathroom facilities because other students impact on the accessibility or usability of the shared space.

  3. A requirement for en-suite/studio in University contracted accommodation as a result of an unseen condition such as a mental health disability, autism spectrum condition or a medical condition that prevents you from using shared bathroom facilities without a substantial impact on your wellbeing and ability to carry out self-care activities.

  4. Exceptional cases where a requirement for en-suite/studio accommodation is considered appropriate by senior Wellbeing Services staff, based on evidence of ongoing difficulties that substantially impact on your ability to use shared bathroom facilities.

Personal convenience or preference do not form part of the criteria and will not be considered.

Application Process

We have a specific process for you to follow should you wish to be considered for this subsidy by the University. If you meet the criteria and wish to apply, please complete the Accommodation_Financial_Subsidy_application and return it to the Wellbeing Services team with any appropriate supporting evidence of your disability (if this has not previously been supplied to Wellbeing Services).

You can email your form to accessability@exeter.ac.uk or alternatively you can post a copy of the form to Reed Mews Wellbeing Centre, University of Exeter, Streatham Drive, Exeter, EX4 4QP. 

Wellbeing Services aim to respond to your application within 10 working days. Please see the Accommodation_Financial_Subsidy_Flowchart for an overview of the process, and who to contact with queries.

If your application for a subsidy is supported, the Accommodation team will be notified by email of this outcome and will be in touch to confirm the rent subsidy agreement and will then apply credit to your University account.

We are only able to a consider request for a rent discount for students who have followed this process. Any discount will be made once a formal assessment has taken place and will only apply from the date of the request for assessment.

The subsidy will be available for accommodation where the contract is issued by the University only and is not available for any other accommodation offered by the University e.g. residences in the City that are nominated by the University but where the contract is with a private company.

If you have been unsuccessful in your application, you will be notified of this outcome and you may supply additional supporting evidence and re-apply for the subsidy.

Important information

If you are a prospective student applying for the subsidy and you have not already been in touch with Wellbeing Services to discuss your accommodation requirements, please fill out their Prospective Student Form as soon as possible. 

Please note that the accommodation financial subsidy cannot be backdated. If your application form is received and approved before the start of the academic year then the subsidy will be applied from the start of term; however, if your application form is received and approved after the start of term, the subsidy will only be applied from the date that your application form was received.

If you have support from Wellbeing Services to return to university accommodation after your first year, you must reapply via the Accommodation_Financial_Subsidy_application on an annual basis prior to your new contract starting.